Factory Reset Deleted 10 Gift Cards Bought on Samsung Pay

duketreo

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Nov 30, 2012
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I bought 10 gift cards on Samsung Pay and would easily pull them up to pay with phone. I reset phone to clear some bugs and had to set up Samsung Pay again. Unfortunately, it doesn't seem that the cards I bought are automatically associated with my account. Do I have to get the information from each one on my receipt emails and upload them one by one? That would be a real pain. Thanks for any other suggestions.

Samsung Pay is great but is still a little rough around the edges. Hate when it periodically boots my credit cards out and makes me set up again too...
 

Rukbat

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Feb 12, 2012
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Factory Reset resets the phone to the state it was in when you first got it (minus anything you deleted). It didn't come with the gift cards, so you don't have them after a reset. You WILL have to upload them again.
 

duketreo

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Nov 30, 2012
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Understood but figured since I bought on Samsung Pay signed into the account that Samsung Pay would keep them available to the App once signed in. Oh well, it's the least of my problems restoring things now!
 

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