I am having a problem deleting images from the SD card. I go into the gallery and press menu. I select the pictures I want to delete and then press confirm delete. At this point, the phone remains in the deleting status for a long time and does not delete the images. The images will delete if I turn the phone off, pull the battery, and then put the battery back in and turn the phone on. I first contacted Sprint support about this, and they had me do a PRL and profile update. Now I can delete just one image. Each subsequent image I try to delete results in the phone getting stuck in the delete process.
I decided that this was a minor inconvenience and that I could just connect my phone to the computer and delete the images that way. With USB debugging turned off, when I connect my phone to Windows 7, it tries to download driver software. It comes back saying that driver installation failed because software could not be found. When I connect my phone to Windows XP, it wants to run the new hardware wizard.
I searched the Sprint forums, and it seems that there is a thread on this issue. I looked through it and downloaded the Samsung Mobile Driver. When I download and install this driver and then connect the phone, Windows 7 begins installing driver software. It is able to install what is needed and reports the device is ready to use. I never see an additional disk drive show up on my computer. If I look at the suggested solution to the problem provided by Windows 7, it wants to download Samsung PC Studio 3 software. This application won't install on the computer.
Just a month ago, I was able to connect the phone to the computer without any issues, and now it won't work. Can anyone help me out?
I decided that this was a minor inconvenience and that I could just connect my phone to the computer and delete the images that way. With USB debugging turned off, when I connect my phone to Windows 7, it tries to download driver software. It comes back saying that driver installation failed because software could not be found. When I connect my phone to Windows XP, it wants to run the new hardware wizard.
I searched the Sprint forums, and it seems that there is a thread on this issue. I looked through it and downloaded the Samsung Mobile Driver. When I download and install this driver and then connect the phone, Windows 7 begins installing driver software. It is able to install what is needed and reports the device is ready to use. I never see an additional disk drive show up on my computer. If I look at the suggested solution to the problem provided by Windows 7, it wants to download Samsung PC Studio 3 software. This application won't install on the computer.
Just a month ago, I was able to connect the phone to the computer without any issues, and now it won't work. Can anyone help me out?