Man, I'm not going to argue back and forth with you about my fault versus their fault. I've been in Los Angeles all this month where I just started this Sprint Service. Sure I should have been checking my data usage, but the fact they recorded absolutely zero 4G usage and all 3G usage when I clearly saw 4G on the tablet is indicative they have issues not only with providing data, but recording its usage.
Also, they record great download speeds with their 4G, but statistically as reported on Engadget, their 4G data speeds are slower than Tmobile 3G!!! Some other people and me are seeing slow web browsing even when data speeds are measured to be okay; I would see the web site initially load as if its going to be fast, then slow down, suggesting Sprint is doing a tail-end downgrade instead of throttling. Anyway, just because you've had no issues with them doesn't suggest I and others can't have bad experiences. Also, Sprint has long in the past been reputed to have bad service and staff to handle it and these episodes just tell me things aren't going to change. Its like expecting an American car to get good suddenly.