Funny that many think that the magical key to success for BB would be to ditch the keyboard...while this Storm, which is all-touch, was one of the biggest flops for the company, and it practically single handedly ruined their reputation with U.S. carriers.
The Storm is not the reason for RIM's downfall.
The decision to not adapt and overcome the changing smartphone industry that Apple and Android created is what lead to the end of Blackberry.
Too little, too late.
They decided that Apple and Android were not a threat to their professional enterprise. No way would anyone pay 500 plus for an iPhone they thought.
Well when they realized their mistake. They teamed up with Verizon to launch "The iPhone Killer".
Combine their panic and Verizon's eagerness to get it out quick to complete with the iPhone, the Storm arrived rushed, flawed and DOA. Within the first year over a million Storms were being returned because of all the problems.
Apple and Android gave the consumer what they were craving for and Blackberry sat on it's hands thinking they were untouchable.