Android Go Edition SD card says card must be formatted

[fenpeppertree]

I have a low budget Packard Bell Android 8 Oreo tablet. This tablet has an Android Go Edition OS.

Whenever I put in an SD card with content like videos or anything at all, I get a message saying "Unsupported Samsung SD card". "This device doesn't support this Samsung SD card. Tap to set up in a supported format."

I don't see a way to include images here, but bottom line is I have to format the card.

This makes absolutely no sense. Isn't one of the main reasons for having an SD card slot to be able to watch videos already on a card?

 

[mustang7757]

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[Rukbat]

If the card was formatted in a Windows PC as an NTFS card, it has to be reformatted as exFAT. Windows can handle both, Android can't handle NTFS. (If it was formatted in a Mac or iPhone as HTFS, same problem.)

 

[fenpeppertree]

I am a registered member, and I did sign in before posting.

In disk management both my SD cards, which are both Samsung 64gb, say exFat under File System.

 

[B. Diddy]

I'm not sure if a budget device like that can read exFAT. You may have to reformat it to FAT32.

 

[fenpeppertree]

How would I do that and also retain the content?

 

[anon(10614692)]

You would need to back up the content on a PC and restore after formatting the card

 

[fenpeppertree]

Tried formatting to Fat32. Did not work. Same message. Same thing.

 

[anon(10614692)]

When you get the message "Tap to set up in a supported format." Have you tried this?

 

[fenpeppertree]

Of course.

 

[B. Diddy]

You've tried more than one card, correct? Did you get both of those cards from the same seller? Can you try another non-Samsung card, preferably purchased from a physical store (i.e., not from a random seller on eBay)? Just wondering if the cards you have might be counterfeit or corrupt.

 

[Rukbat]

The partition is larger than 32GB, so it has to be formatted as exFAT, not as FAT32.