well for one thing, you could be nice to them when you call. How would you like a customer yelling and being rude to you if you were on the receiving end of that phone call or having a customer like that face to face yelling at you? I am sure you wouldn't like it.
So, take it from someone who has been in retail for many years and who is a manager, you will certainly be respected when speaking to someone if you are polite when you are telling them your issues.
I can't tolerate people who are rude. It isn't the FAULT of the customer care rep you are talking to about your issues. It is an issue that is out of their control. SO don't let them be your WHIPPING STICK. But I have a a feeling what I have said here won't matter to you anyways. I do suggest you read this post and think about what you are going to say.
If you still have 3G why can't you be grateful for that? You have internet and you have data. I don't live in a 4G area and I do have the 3G service. I am glad for it. I still can do everything on my phone.
They haven't perfected the 4G and it is still a work in progress on getting it up and running. Like anything else, there are going to be glitches. You get a flat tire........do you get mad at your mechanic over it? Why take it out on them when they have no control over the issue?
Just think about it. I know there are many people on Android Central who will agree with me.
I am really tired of seeing people being yelled at for something they have no control over. We need to be nicer to people and just be kinder.