Anyone else have a cracked display?

[Viscomi4444]

Did anyone really believe that asurion doesn't carry the s8? Lol.

 

[Blues Fan]

He had a Spigen case and screen protector

Spigens don't seem to protect too well from what I've seen on the internet. Right now the best case to get would be the Otterbox Defender, or the I Blason Armor Box looks pretty solid.

 

[aokusman1]

If anyone can design and release a tempered glass that's worth a poot we will be in business. Both that I have tried havent been worth...

I've used plenty of good ones, not just on a curved screen. I'm currently using one sold at 5 below. It's soft so fits nicely and is claimed to be tougher than tempered glass. Not so sure. I might just lay it on a cheap smartphone and do the hammer test myself.

 

[103Softail]

What do you people do if you break a camera? TV in the home? Window? Accidental damage can be added to home contents insurance here (Australia). Sure you pay a little more in your premium but when I was away and dropped my Nikon camera I paid I think $100 and insurance covered the rest. A friend's child recently sat on his iPad, cracking the screen, and his insurance said NOT to replace screen but to get a new iPad because of inherent problems down the track with sealed devices that have been "unsealed" for repairs. For that reason I would recommend against screen replacement but I guess if you have to pay yourself then that's the cheaper option.

 

[ol_jackburton]

Update: as of today asurion said the S8 in black will be on backorder for 3 to 7 days now. Kinda disappointed to be paying insurance to have to wait so long.

lol your kidding right. i am no fan of asurion (they are terrible) but 7 day wait is not a hardship.

 

[anon(7901790)]

My son dropped and cracked his S8. No luck with trying a claim with Verizons asurion. They don't carry the S8. Anyone else have to get a display or replacement device yet?

What do you mean Verizon doesn't carry the S8? Or do you mean that Asurion doesn't have any replacement S8's in stock?

 

[Aquila]

It offering advice on how to get it replaced...

It was offering advice on how to commit fraud .. which isn't smart. That is, if it wasn't sarcastic. Sarcasm is the best case scenario on that comment.

 

[Aquila]

A 3 to 7 day wait isn't so bad, I'd just wait it out.

 

[zipro]

Mine has the pink tint around the edges issue. Wanted to get it exchanged, but no such luck. The black S8 Plus is sold out for weeks and there are no replacement parts for repairs. The thing is: the place where I bought it actually had a sizable number of devices reserved for exchanges and they were all gone in no time because people kept exchanging them due to screen issues. I guess I should have reacted immediately rather than pondering whether I should keep it or not.

 

[zipro]

What do you people do if you break a camera? TV in the home? Window? Accidental damage can be added to home contents insurance here (Australia). Sure you pay a little more in your premium but when I was away and dropped my Nikon camera I paid I think $100 and insurance covered the rest. A friend's child recently sat on his iPad, cracking the screen, and his insurance said NOT to replace screen but to get a new iPad because of inherent problems down the track with sealed devices that have been "unsealed" for repairs. For that reason I would recommend against screen replacement but I guess if you have to pay yourself then that's the cheaper option.

Yeah, I have all my gadgets (drone, TV, phone, laptop etc.) covered via home insurance. For phones the deductible is only 50 bucks. The problem is that they don't cover cosmetic damage - so if you scratch your screen, nobody's going to pay for that.

 

[recDNA]

It's my understanding (I could be wrong so help me out) that Asurion covers a lost or stolen phone as well as a broken phone. Does the Samsung plan do that? I'm more likely to lose my phone or have it stolen than break it.

 

[TylerLV76]

It's my understanding (I could be wrong so help me out) that Asurion covers a lost or stolen phone as well as a broken phone. Does the Samsung plan do that? I'm more likely to lose my phone or have it stolen than break it.

Samsung only covers damage, no loss or theft. Keep in mind, Asurion has some very sneaky ways to deny a lost or stolen phone claim based on when you report it and where you say the device was. Lots of interesting reads on that topic.

 

[recDNA]

Samsung only covers damage, no loss or theft. Keep in mind, Asurion has some very sneaky ways to deny a lost or stolen phone claim based on when you report it and where you say the device was. Lots of interesting reads on that topic.

I didn't know that. The thing I hate about Asurion is it is so hard to get hold of customer support. They want you to do everything on your computer. If you only have a question and not a claim it is difficult to get through to them. Still I would think a theft reported the day it happened would get paid. Basically a lost phone IS a stolen phone unless it falls into the ocean. Anybody who finds your phone can easily get in touch if you have that info on lockscreen. I could also use google to find a phone that was left on unless someone took it and shut it off. I once did that and found my phone in the auditorium I left it the next day.

 

[TylerLV76]

I didn't know that. The thing I hate about Asurion is it is so hard to get hold of customer support. They want you to do everything on your computer. If you only have a question and not a claim it is difficult to get through to them. Still I would think a theft reported the day it happened would get paid. Basically a lost phone IS a stolen phone unless it falls into the ocean. Anybody who finds your phone can easily get in touch if you have that info on lockscreen. I could also use google to find a phone that was left on unless someone took it and shut it off. I once did that and found my phone in the auditorium I left it the next day.

Ive read reports of Asurion denying claims because the phone was in a purse at the persons feet instead of on the persons body. I think it was CNET who did a big report on the insurance companies and some of their ridiculous measures to deny a claim. I prefer to stick with the manufacturer for insurance and warranties.

I've had my phone stolen once a few years ago. I got it back within an hour by using find my iphone. Its amazing how fast someone will comply when you show up at their house. Since I dont do bars and such I really dont worry too much about that. Losing my phone would be like losing my wallet, the chance is very slim.

 

[recDNA]

Ive read reports of Asurion denying claims because the phone was in a purse at the persons feet instead of on the persons body. I think it was CNET who did a big report on the insurance companies and some of their ridiculous measures to deny a claim. I prefer to stick with the manufacturer for insurance and warranties.

I've had my phone stolen once a few years ago. I got it back within an hour by using Google tracking. Its amazing how fast someone will comply when you show up at their house. Since I dont do bars and such I really dont worry too much about that. Losing my phone would be like losing my wallet, the chance is very slim.

Did the thief just say here ya go sorry I stole it?

 

[TylerLV76]

Did the thief just say here ya go sorry I stole it?

Sorry not google, it was my find my iphone.

No, he said he found it and was trying to figure out who to call to return it. He "found" it on my work station at Best Buy when I worked there.

 

[recDNA]

Sorry not google, it was my find my iphone.

No, he said he found it and was trying to figure out who to call to return it. He "found" it on my work station at Best Buy when I worked there.

It's great you got it back. I'd be afraid he'd pull a knife or something. Now I'm apparently paying for Asurion for nothing I guess. I wanted the loss theft protection. If I lose my phone by definition I put it down or it fell out of pouch or whatever so my story might very well fail whatever "test" they use to determine whether to give me a used phone in return.

 

[TylerLV76]

It's great you got it back. I'd be afraid he'd pull a knife or something.

I wouldnt recommend anyone pull a knife on me. You might find out whats under my shirt.

Now I'm apparently paying for Asurion for nothing I guess. I wanted the loss theft protection. If I lose my phone by definition I put it down or it fell out of pouch or whatever so my story might very well fail whatever "test" they use to determine whether to give me a used phone in return.

I wouldnt let it deter you since until it happens to you its just rumors. I would just be aware that they have been known to deny claims for ridiculous reasons.

 

[donm527]

I don't think anyone is surprised at findings. Form over function.

Breakability tests confirm increased fragility on the Galaxy S8 and S8+

 

[Aquila]

I wouldnt recommend anyone pull a knife on me. You might find out whats under my shirt.

As a martial arts and self defense instructor... let me say, movies aren't real.