Anyone order from Samsung directly?

[SamJKelly]

Nothing here - so I'm asking.. Thanks for update.

Did you ask? Or has anyone else ask when they called? I was told 3-5 business days, but he didn't sound very sure and I could hear him asking someone else what he should tell me. I'm just wondering if anyone else was given a different answer about when to expect the eGift Certificate.

 

[SamJKelly]

Just got off the phone with support. They said even though I ordered on 3/30 and was promised 4/20, I will likely get it sometime next Mon or Tues as it has still not shipped. Also said I will get a $50 gift cert in the next 3-5 business days. I am pretty much speechless at this point.

Sorry, I hadn't seen this post earlier...

 

[jusmisdit]

The story just keeps getting better. I finally get info from Samsung that something shipped last night so I check fedex and sure enough there's 2 boxes 5lbs each (guessing immersive bundles) and later a 3rd box was added at 3lbs (guessing phones) all shipped priority overnight guaranteed by 10:30am checked this morning and all 3 show out for delivery, by 10:00 still nothing so I check fedex again and now all 3 show that the driver attempted delivery at 9:54 here's the kicker they're being delivered to my work which opens at 8 and there's ALWAYS at least 2 people at the counter and nobody has seen a fedex truck even drive by I don't think either samsung or fedex understand the meaning of GUARANTEE

 

[Vipmediastar]

Does a new sim card arrive with phone or can i just swap the sim card myself and call it a day?

 

[Blues Fan]

Does a new sim card arrive with phone or can i just swap the sim card myself and call it a day?

As long as it's a nano sim card you can just swap it out. if not you will need to get a new SIM from your carrier.

Why doesn't Samsung do what apple does and distribute their products themselves? Might cost a bit more but would provide better service and keep people coming back instead of people ordering from their carriers next time.

 

[Vipmediastar]

thanks.

Currently have the iphone 7+ so it should be swap and go. I hope the smart switch works well too.

 

[ol_jackburton]

Does a new sim card arrive with phone or can i just swap the sim card myself and call it a day?

Mine came with a sim card installed, however i just swapped the sim card from my phone over to the new S8.

 

[jusmisdit]

The saga that was the S8 pre order has come to its conclusion... now to get my $50 credit

 

[Rumline]

I just tried calling in to request the $50 credit but after being on hold for 45 minutes had to go to a meeting so bad to hang up. Sent them an email instead, we'll see if it gets answered by an English speaker.

 

[madmax1105]

Strange things continue to happen, I had FedEx tracking for delivery by 10:30am in NYC (working from home today in anticipation of the phone).

At 10:15am I got a delivery exception from FedEx that attempted delivery failed as "Customer not available or business closed"

That is not possible, I live in a doorman building and someone is always at the desk, I checked with the concierge and they said FedEx came twice today and nothing for me.

Called FedEx and all the agent said was they will re-attempt delivery, I kept explaining that there was no first attempt and the information updated is not right --- not sure if they got it though.

Has anyone had similar experience, any suggestions.

 

[the_munc_e]

I had FedEx say they attempted delivery with the speaker. There's always someone home, so that's bull****. It's why I order things to my parents house.

They delivered it to a guy my dad works with in the other side of town. I'm sure that's not policy.

 

[lawyerkid09]

Got mine today. Phone looks and works great. Micro SD card was dead on arrival though. Won't format. Wouldn't work on the PC either. I'm trying to figure out how to return just that now. By God they better not make me return everything. Also haven't received anything about $50 credit even though my order was late and I ordered Day 1.... I'm not real thrilled with Samsung right now.

 

[the_munc_e]

Just got my packages in!

 

[the_munc_e]

Isn't there a way to turn on wifi calling through Verizon?

 

[DonDallas71]

You can enable HD calling which is VOLTE

https://forums.androidcentral.com/e...lutions-and-services/hd-voice/&token=X-Q6Pig3

 

[Rumline]

You might have to do it through your account, although on previous phones I've been able to turn it on through the Advanced Calling menu.

 

[the_munc_e]

I really have no problems with the fingerprint sensor. That's where my finger naturally lays on the back of the phone.

I have long hands thogh

 

[cert15z]

I just got mine

 

[bhatech]

I just got mine

Nice finally ... Enjoy

 

[EMGSM]

I just got mine

Have fun setting up your new toy.