Anyone order from Samsung directly?

[cert15z]

Grr missed delivery.. Hopefully I can pick up from FedEx today evening if not only tomorrow

I hope you can get tonight.

 

[ScottsoNJ]

So the big box was picked up at 5:05 pm and my phone was picked up at 5:51 pm. 2 different boxes both supposed be delivered by 10:30 am TOMORROW. So clearly not getting anything "extra" for compensation for not having the phone today.

 

[madmax1105]

Finally, got shipping information and delivery scheduled by 10:30am tomorrow, got an apology email from Samsung with the $50 coupon.
Had ordered on 14th with the full immersive $99 bundle.

Any suggestions for a good buy for the $50 eCoupon that can be used only on the samsung.com site and expires May 31.

 

[Rumline]

So clearly not getting anything "extra" for compensation for not having the phone today.

Once I receive my phone tomorrow, I'm going to call them up and demand the same $50 gift card that others got. We'll see how that goes, but maybe you could try that too?

 

[sandyj125]

got my phone and the bundle (gear vr and headphones and sd card) at 4 pm. been spending the last 3 1/2 hrs playing with it all and loading the Oculus content. LOVE the phone! So happy to finally get it! We had company over and I couldnt stop looking out the window watching for Fed Ex truck! they were supposed to leave earlier but wanted to stay and wait until I got my phone so they could see it!

 

[xstation]

Any one else receive one of these from Samsung?

 

[anon(10185658)]

This sucks that people's shipments have been delayed. I missed the FedEx person today and it's being redelivered tomorrow, thanks to being able to sign off on the door tag to leave it. I am actually still considering refusing the shipment and keeping this G6 after seeing how Sammy is handling deliveries for some. Reminds me of the Note 7 and crummy update schedules. Samsung's customer still seems like **** after seeing this thread.

 

[cert15z]

Finally, got shipping information and delivery scheduled by 10:30am tomorrow, got an apology email from Samsung with the $50 coupon.
Had ordered on 14th with the full immersive $99 bundle.

Any suggestions for a good buy for the $50 eCoupon that can be used only on the samsung.com site and expires May 31.

I got two pair of Level U Bluetooth. They are sale for 29.99ea. With the 50.00 eCoupon, It was 10 dollars and some change out of pocket.

 

[cert15z]

Any one else receive one of these from Samsung?

View attachment 257440

I got mine.

 

[the_munc_e]

Anyone think if I leave a note on the door, the fed ex guy will call my number? Lol

 

[EMGSM]

Nice!

 

[ScottsoNJ]

I am actually considering telling them to stick the phone up their ***. I have to give up another day waiting for this which I don't think I want to do

 

[EMGSM]

I am actually considering telling them to stick the phone up their ***. I have to give up another day waiting for this which I don't think I want to do

You'd think Samsung would do all they can to make this a smooth process considering what happened with the note 7 and all the dissatisfied customers.

 

[kingofswing51]

Anyone think if I leave a note on the door, the fed ex guy will call my number? Lol

I'm going to try it! Wrote a note telling them I'd give them my garage code if they'd call my cell. Fingers crossed.

 

[bhatech]

Picked up from FedEx...man it was a big box with the immersive bundle

Will be a busy night

 

[dogeh21]

This whole deal where Samsung said you would get your phone by the 20th, does that apply to Canada too?

 

[Almeuit]

Picked up from FedEx...man it was a big box with the immersive bundle

Will be a busy night
//uploads.tapatalk-cdn.com/20170421/96a31dc354340717b8fb99a35fee42d1.jpg

Congrats !! This makes me happy .

 

[cert15z]

Picked up from FedEx...man it was a big box with the immersive bundle

Will be a busy night
//uploads.tapatalk-cdn.com/20170421/96a31dc354340717b8fb99a35fee42d1.jpg

Glad you got it. I can't wait for tomorrow to get here. S8+ with bundle should be here before noon.

 

[DonDallas71]

Well, It's 8:30pm and still no delivery. I have had 2 Samsung representatives tell me it would arrive today even though they have no shipping information to provide. I still have no emails or status from Samsung and no tracking info from FedEX Delivery Manager using my address or order#. I ordered mine on the 30th along with the Immersive bundle. The order status has said "Preparing Order for Shipment" since I first ordered. They have hit my credit card twice on 3/30 and 4/13 but both dropped without posting after almost a week. I am in the DFW area, so wondering if this is a regional issue rather than completely random. I received my free speaker amplification dock gift on the 14th from Brightpoint in Indiana.

 

[jusmisdit]

Last update for the night.
Samsung site actually shows 2 gear bundles shipped but no phones however fedex tracking now shows 3 total packages, 2- 5 pounders from earlier and a 3lb that was added within the last hour or so hopefully this means I'll have everything in hand by 10:30 tomorrow but still no emails from Samsung