So, we've all had our G5s for a bit now. Lots of new phones out on the market. I'm wondering if you are still happy with your G5 and if so, why?
Have you done anything to make the phone more functional since you bought it?
thanks
Derek
I bought a brand new LG G5 RS988 (Factory Unlocked) in July. Everything worked, and then Nougat was pushed out. Once I loaded it with Nougat, I immediately ceased connecting to LTE Band 17, which my network (Cricket) uses. I can still get service via LTE Bands 2 and 4, but we have a piece of family property where the only service available is via LTE Band 17.
Around the same time I bought my wife a new ZTE Axon 7 Mini. She is rocking Android 7.1 and gets full LTE Band 17 connectivity. My in-laws have much older, crappier phones and both get LTE Band 17.
I bought the G5 due to the fact it is advertised as being LTE Band 17 capable. Seriously. There are a few other phones I was considering. One or two didn’t have LTE Band 17 antennas, and I took them off my list. One that I should have gotten instead was the Motorola G5 Plus. Seriously should have pulled the trigger on that one. But, I wanted to avoid a Chinese – Lenovo phone.
Now, after contacting LG numerous times and being told I can turn it in for repair, only for it to be sent back to me on Nougat (meaning no LTE Band 17), I have a paper weight while away at the property with family. Its quite a shame seeing I have the most technologically advanced phone out of the group.
I was told LG was working on an update. Looks like that update was a security update only. No help to me.
Now I have to wait to see if Oreo, if we ever get it, will fix my issue.
I have checked all my settings. Done numerous resets and factory restores, etc. I have contacted Cricket. I have searched online for answers. I am not the only one with LTE Band 17 connectivity issues.
I wish LG would stand by the product and service and admit there may be an issue, and try and push an update to fix it. Should be a simple fix. Nougat killed LTE Band 17. Should be a simple re-write to have the software turn it back on.
Wont be going back to LG. Will likely end up upgrading shortly to a competitor. If it weren’t for the LTE Band 17 death………………. I am pretty happy with the phone. But, when I cant even check an email………………with a former flagship phone………… something is off.