AT&T 4.4.4 Galaxy S4 Download is ready

[fotyc]

Yes, I keep seeing a message "Unfortunately, Email has stopped." WTF?? Broke the easiest and oldest app??

 

[fotyc]

If I try to boot in such a way as to be able to clear master cache, instead of what it used to do, it says WARNING downloading a custom system can void your warranty, do you want to continue? I am not trying to download a custom ROM. What is this??

 

[randun]

Has anyone with email problems contacted AT&T? I've had very good success by reaching them via Twitter.

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

 

[fotyc]

Deleted and cleared all email cache and data and readded account and redownloaded my million emails, so far so good. Here's another weird one. Now my Dropbox app has no icon. There's the word 'Dropbox' where it's supposed to be, and if I tap the blank space where the little blue and white box used to be, the app opens and everything is fine. But where's the icon??? Anybody know??

 

[randun]

No disrespect but have you contacted AT&T or Samsung, or is your phone rooted? If the latter, try XDA.

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

 

[fotyc]

No disrespect but have you contacted AT&T or Samsung, or is your phone rooted? If the latter, try XDA.

I know you probably weren't talking to me, but my experience is that when it comes to detailed technical support with these very specific problems, AT&T and Samsung are not much good. AT&T does a lot of rebooting, and Samsung is just as likely to tell you something that totally breaks the phone. The advice here is always much better.

I may uninstall and reinstall Dropbox to get my icon back because that ghost spot where I can touch but see nothing is a little creepy. (Edited to add: It came back after a couple of restarts and a cache clear...)

No other problems yet since I cleared and readded my email.

Has anyone else noticed that now the number grid on the lock screen is weird? The 0 is misaligned from the column of numbers above it. Not a real problem but it looks odd and a little jarring...

 

[jcp007]

Just got off the phone with AT&T. They remoted into my phone. Suggested that I move stuff to the SD card. They also showed me how to empty the Gmail trash can. We'll see.

Posted via My Samsung Galaxy S4 Handheld Device

 

[randun]

Just got off the phone with AT&T. They remoted into my phone. Suggested that I move stuff to the SD card. They also showed me how to empty the Gmail trash can. We'll see.

Posted via My Samsung Galaxy S4 Handheld Device

Good to hear. One question. Did you backup prior to updating?

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

 

[hauckta]

I too am having issues with the update... It downloads just fine (4 times) gets to 27%, then says "update failed". Does anyone have any ideas what's going on? I've never had any problems with updates in the past and haven't ever been rooted. I'm running a I337 on Straight Talk. and have tried 2 factory resets with no luck. Thanks!

 

[jcp007]

Can someone else log the email app issue with AT&T? The error message about the app stopping is back. The more calls that they get may result in a patch being pushed out.

Posted via my Samsung Galaxy Note 10.1 Tablet

 

[Clay Kirby]

I'm having the exact same issue. fails at 27%. i have tried dozens of times now. Does anyone have a solution??

 

[jstchel]

I updated to 4.4.4 this past weekend, and I am now getting app errors, especially Email. After touching icon, sits there with a blank white screen, then goes black for a long time. After a long time, finally get the message, "Unfortunately, email has stopped". It's been doing this the last 2 day. Now I am also getting it with Amazon Music. I have tried both a hard reboot by removing the battery as well as a restart. Anyone else having issues?

 

[jcp007]

The more calls to AT&T about all break issues the faster a fix will pushed out.

Posted via my Samsung Galaxy Note 10.1 Tablet

 

[randun]

Social media via Twitter will get a faster resolution to your issues than phone calls.

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

 

[mdkappy]

I'm experiencing MAJOR battery drain since I installed 4.4.4 yesterday. Prior to the install, with moderate usage, I was getting an entire day out of the battery and didn't have to charge until the following morning. I've tried wiping the cache partition and various other battery saving remedies found on other forums; but I can't help to believe that the KitKat 4.4.4 is the culprit. In my battery settings, the Android System is taking up 32% and Exchange Services is taking up 28%. I have had to re-charge twice today, with minimal to moderate usage. Even if the phone just sits idle for an hour, I lose 10-15% battery. Has anyone else encountered this after installing 4.4.4? Any further ideas?

 

[randun]

I have detected some battery drain but nothing on the order you are describing. Use a cache cleaner to help optimize.

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro

 

[caseym54]

I tried several times but update fails. I can download it but when installing fails at 27%. tried 6 times. I wiped the phone and tried the update again but it still failed. I was rooted before but lost root when I did the NI1 update. That one updated without any problems. I was with at&t but am now using staighttalk (not sure if that matters). Any ideas?

This is exactly my situation, down to the 27% and rooting history. I am still with AT&T though, so straightalk probably doesn't matter.

Every couple of days now the phone demands its update be attempted again, and it again fails.

 

[mdkappy]

I've tried the AVG app but even after using it, I still have the problem. It seems to me that the Exchange program is using way too much battery. I'm wondering if there is a way to reduce that. I'll try to post some screenshots of the battery usage later today.
Thanks!

 

[flhthemi]

This is exactly my situation, down to the 27% and rooting history. I am still with AT&T though, so straightalk probably doesn't matter.

Every couple of days now the phone demands its update be attempted again, and it again fails.

I HAD the same issue. I WAS rooted took the NI1 OTA and was then unrooted, so I thought. Tried the NJ4 OTA and it stopped at 27%.

WARNING!! I'm a N00b to the best of my memory this is what I did all this info is available at XDA forums! You better backup ALL your data FIRST!

Since I do not have a high enough post count here I can not provide links to the files

Downloaded Oden 3.9 and installed It has been updated to 3.10.
Downloaded ALL_ATT_I337UCUFNB1_I337ATTFNB1_505595_REV06_user_low_ship_MULTI_CERT.tar.rar
Downloaded SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.45.0.exe and installed (From Samsung support)
Opened the box the S4 came in and took the USB cable out connected cable to PC USB port (make sure you use factory cable)
Ran Oden 3.9
Used AP option in Oden to load up the .tar file above you don't need to extract anything from the RAR file just leave it as is!
Put the S4 in download mode (Vol down, Menu and Power)
Connected USB to S4
Pressed vol up to continue
Started Oden flash
Got PASSED
Let phone just sit for 15 minutes after re-boot
Powered off then on
Setup phone again
Then took the NJ4 OTA with success!

 

[randun]

I believe I've asked this question before but are the users having problems rooted or not?

Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro