AT&T Return Trade-In Thread.

[clerk]

re: AT&T Return Trade-In Thread.

Another day and no shipping materials. This is going to cause me to stroke out.

 

[cnotes2019]

re: AT&T Return Trade-In Thread.

Depends which deal. For the trade in deal you don't because you didn't even identify what phone you are sending them. When I purchased i provided no information on the trade in. You just have to send them any qualified phone.

Actual you have to call in and tell them the new trade in phone. Tell them the IMEI condition of phone etc and get a new shipping ‘box’.

 

[cnotes2019]

re: AT&T Return Trade-In Thread.

Actual you have to call in and tell them the new trade in phone. Tell them the IMEI condition of phone etc and get a new shipping ‘box’.

When I originally did the trade in I had to tell them all that info

 

[clerk]

re: AT&T Return Trade-In Thread.

Screw it. I think I'm just going to do the trade in via the trade in website and send them the phone.

 

[clerk]

re: AT&T Return Trade-In Thread.

Just because you are all waiting with baited breath... turns out they screwed up address on the mailer and are sending me a new one for next week.

 

[ehosey2]

re: AT&T Return Trade-In Thread.

I got a 128GB and a 512GB Note20 Ultra with the intent to trade in both of our Note9's but was sent only 1 return packet.

 

[donm527]

re: AT&T Return Trade-In Thread.

The sim that comes with it has to be activated by calling at&t. But you can swap sims and you'll be fine. That activates it.

I called AT&T to confirm... 30 days starts when you activate the phone. For me I received the phone on the 18th but didn't power it on with my old sim until the 25th. So the clock starts from the 25th.

And the rep said didn't matter if I used the old SIM. That activates it.

I told the rep it's been 7 days from my email saying I'd get a return bubble envelope/box but she said to keep waiting and it'll show. But in the meantime she said she'd generate a label and email it to me to save me a call back asking for one.

 

[Brew Swayne]

re: AT&T Return Trade-In Thread.

Traded my Note 8 in for the Note 20. Got the $1000 trade in credit, so I have no monthly payment for the phone. Only had to pay about $90 (sales tax + upgrade fee). Can't beat that at all. And I just took the Note 8 into my AT&T store 2 or 3 days after getting my Note 20. Was pleasantly surprised with how simple the whole process was.

 

[TMavC5]

re: AT&T Return Trade-In Thread.

Traded my Note 8 in for the Note 20. Got the $1000 trade in credit, so I have no monthly payment for the phone. Only had to pay about $90 (sales tax + upgrade fee). Can't beat that at all. And I just took the Note 8 into my AT&T store 2 or 3 days after getting my Note 20. Was pleasantly surprised with how simple the whole process was.

Did you return your phone to the corporate store? A lot of us still waiting for the box and info needed to be send to us.

 

[cnotes2019]

re: AT&T Return Trade-In Thread.

Traded my Note 8 in for the Note 20. Got the $1000 trade in credit, so I have no monthly payment for the phone. Only had to pay about $90 (sales tax + upgrade fee). Can't beat that at all. And I just took the Note 8 into my AT&T store 2 or 3 days after getting my Note 20. Was pleasantly surprised with how simple the whole process was.

I originally was going to trade in one of my iPhone X BUT I love my iPhone and also Samsung Notes so I changed it to my Pixel XL!!! But idk what I’m going to trade in for the Fold 2 as when I was trying to find an acceptable trade in for the note 20 they said that my S7, V30 (idk if there were others?) were not acceptable so I may have to part ways with one of my iPhone X. I hope Apple is more accepting of more phones when the iPhone 12 comes out lol. I’m definitely not trading in my note 8 or 9.

 

[Brew Swayne]

re: AT&T Return Trade-In Thread.

Did you return your phone to the corporate store? A lot of us still waiting for the box and info needed to be send to us.

Not sure what a "corporate store" is. Took it back to the same store I did my pre-order from. Just a regular old AT&T store.

 

[clerk]

re: AT&T Return Trade-In Thread.

I originally was going to trade in one of my iPhone X BUT I love my iPhone and also Samsung Notes so I changed it to my Pixel XL!!! But idk what I’m going to trade in for the Fold 2 as when I was trying to find an acceptable trade in for the note 20 they said that my S7, V30 (idk if there were others?) were not acceptable so I may have to part ways with one of my iPhone X. I hope Apple is more accepting of more phones when the iPhone 12 comes out lol. I’m definitely not trading in my note 8 or 9.

The first step is admitting you have a problem ... lol.

 

[ehosey2]

re: AT&T Return Trade-In Thread.

So I went into an AT&T corporate store and traded in both of our Note9's for the $1000.00 promotion credits towards our Note20 Ultras. It went very smooth, in and out within 15 minutes. Such an excellent deal.

 

[o4liberty]

re: AT&T Return Trade-In Thread.

So I went into an AT&T corporate store and traded in both of our Note9's for the $1000.00 promotion credits towards our Note20 Ultras. It went very smooth, in and out within 15 minutes. Such an excellent deal.

Trading in at a store is the safest way to go.

 

[NIZMOZ44]

re: AT&T Return Trade-In Thread.

Not sure what a "corporate store" is. Took it back to the same store I did my pre-order from. Just a regular old AT&T store.

A lot of stores are regular retail stores owned by anyone. Corporate stores are usually larger, and have more pull with AT&T on deals, etc.

 

[TMavC5]

re: AT&T Return Trade-In Thread.

Finally, the AT&T return shipment package arrived.

 

[mountainman]

re: AT&T Return Trade-In Thread.

Finally, the AT&T return shipment package arrived.

Ah, good to know. I'll just wait patiently for mine. Thanks man.

 

[Brew Swayne]

re: AT&T Return Trade-In Thread.

A lot of stores are regular retail stores owned by anyone. Corporate stores are usually larger, and have more pull with AT&T on deals, etc.

Ah. Got it. My local store is a decent size store, but nothing compared to others I've been in that are located in/near major metro areas. So I'm going to guess that mine is just a regular AT&T retail store. Thanks for the info.

 

[James Rogers2]

re: AT&T Return Trade-In Thread.

Ah. Got it. My local store is a decent size store, but nothing compared to others I've been in that are located in/near major metro areas. So I'm going to guess that mine is just a regular AT&T retail store. Thanks for the info.

Non corporate stores will have authorized at&t retailer on the front of their store.

 

[NIZMOZ44]

re: AT&T Return Trade-In Thread.

The AT&T packet came in today for trading in the device. I wouldn't trust that little package at all. Someone would know its a phone for sure in that.