Best Buy Finally Called and Asked Me To Return The GN

[iFrosty]

I agree. They all had the shifty eye when telling me this story.

Yea because somebody or some people are in serious trouble. But it still sounds suspicious to me.

 

[Jude526]

They were wrong in selling you a device that hasn't been released yet. It is that simple and to treat you the way they did is also not good customer service. This is a huge reason why I don't like Best Buy. I miss Circuit City......they had great customer service. I would return it and not do business with them.
It costs them nothing to offer you a gift card as an apology for their mistake. It is being gracious to their customer base. It is their error......you would think they would care about their customers. And the employee who sold it to you should be in trouble. The dept. manager should take responsibility for the actions of his staff and not mark you as the person who did wrong. Best Buy made a huge mistake and they need to take accountability for their actions.

 

[DanSan]

they're sitting their pants because they caught heat from it. they didnt know their ass from their elbow when they sold it and just wanted to make a sale.

trust me, the way i have been seeing people buying this phone (because u cant scan it into POS, it wont let u) is definitely NOT a way you are suppose to be processing a sale. doing it the way they are, definitely raises up some big red flags and shows up on a report that is monitored by somebody higher than the store level. somebody's job is definitely on the line, because if that went down in my store or any other around me.. that person would be gone. if selling a phone that wasnt officially released wasnt bad enough, SKU swapping and using not on file sku just makes it even more worse.

 

[moosc]

Just tell bb they can deal with your lawyer. LAWYER UP!

Sent from my DROID BIONIC using Tapatalk

 

[DIE_JCL]

How much did you pay for the phone?

 

[guinnkevinr]

How much did you pay for the phone?

$299.99 + Tax

 

[DIE_JCL]

If you need a phone I will give you my Razr for the GN. Let me deal with BB.

 

[BlackHoleSlam]

he payed probably normal price for it which is $299

 

[Moo Cow]

What's wrong with monster cables? I only use their instrument cables, and I can say that the lifetime warranty had paid off several times. Save for the time one was stolen from me, I haven't bought a new instrument cable in years. Totally worth it to me.

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Because Monster cables are way overpriced for the benefit they provide. You can go to a site like Monoprice, pay dirt cheap for a HDMI cable, and get the exact same quality that Monster provides. The CBC in Canada even had a story on this proving as much. My cables are from Monoprice and I've used them for a few years now, so they last.

So knowing this, would you rather pay as much as $250 for a Monster HDMI cable, or $10ish (including shipping) at Monoprice for a HDMI cable? Any smart consumer, especially in this economy, will choose the latter and repurpose the other $240 normally wasted on the Monster cable.

 

[guinnkevinr]

It's now approaching 7PM PST and best buy never called back today. Guess they gave up. I'm glad because I am really happy with the Gnex and plan on keeping it. Thank you everyone for all of the support and guidance.

 

[kj11]

Mr. Rogers ( A.K.A:kj11aw)

That's why education is so important. The ability to seize opportunity based on knowledge that others lack is how people become wealthy. Knowledge is out there to be had. Screaming foul play, for not doing the homework is not a question of morality.

Rather than questioning the morality of anothers in this situation, question why this strikes a nerve when the consensus of the whole is that he did nothing wrong? Could it be that someone else got something that you wanted, before you did? Now that's a moral dilemma.

Have a wonderful day in the neighborhood!


Sent from my DROIDX using Tapatalk

Mr Rogers died a millionaire. Did he do that seizing opportunity based on knowledge that others lack?

It's always a wonderful day in my neighborhood.

 

[Cigar-Junkie]

Ya know this is really not a difficult thing to boil down to its simple form. You knowingly bought the phone prior to its intended release. The seller knowingly sold the phone but I do acknowledge that it is not unheard of for a retailer to override the system to get the sale to go through. If it is that important to BB to get it back they can sweeten the deal or they can try to deactivate if all the legal fine print allows. You can keep the phone or accept the deal. In the end both parties will need to decide what is in their best interest. But anyone who thinks this should be a big windfall will see the train as it leaves the station and they will have missed it.

Sent from my DROIDX using Tapatalk

 

[guinnkevinr]

Here is a new Video tour of my Verizon Galaxy Nexus:

[YT]http://www.youtube.com/watch?v=HQv41AC42bU&feature=youtu.be[/YT]

 

[ItnStln]

Maybe the geek squad knocked on his door and took him away? That's why he hasn't updated yet.

Hilarious!

 

[FishPharm]

I'm just shocked this thread got this many hits

 

[sURFNmADNESS]

Looks more promising. user guide posted up on Verizonwireless site.

https://forums.androidcentral.com/e...y_nexus/galaxynexus_manual.pdf&token=TMNNzmGI

 

[E.T.]

Thanks for the video, GKR. Glad they didn't hassle you today.

For the rest of us, hopefully the fact that Verizon didn't call them is a sign that the phone is coming out thursday and they decided it didnt make sense to pursue a leak of a few days.

 

[Kuro]

If BB really called him and said there's a software problem with the phone, they're doing it because they got in trouble for selling the phone. Best Buy doesn't and cant correct it. They don't flash phones. It'd have to be a hardware issue and the internet would already be on fire about a major retailer having to send back ALL their inventory.

A software issue would get resolved with a software push to already active phones and the unactivated phones would have the update waiting for them soon as they got activated

 

[YourMobileGuru]

With regards to VZW (and this is strictly what I gathered from reading anecdotes RE: the VZW LTE Network), it seem to be an issue with stability (in general) and properly tuning the LTE radios (to work properly on the VZW network.

That's always been my sense as well given that there are so many varied experiences and changes seem to happen both when phone firmware is updated and when it isn't. I guess I will see for myself soon as LTE is launching here on Dec 15.

 

[Premium1]

Looks more promising. user guide posted up on Verizonwireless site.

https://forums.androidcentral.com/e...y_nexus/galaxynexus_manual.pdf&token=nfVngkkP

That has been there for a short while, I remember reading an article about it.http://www.droid-life.com/2011/12/06/download-samsung-galaxy-nexus-user-guide-verizon/