Best Buy Pre-Order Thread

just curious for those who have picked up order today at BB. Any walk in availability? or is that just crazy talk?
 
I picked up my preordered S20+ in store yesterday. All is well EXCEPT except I am not able to redeem my $150 Samsung store credit. They gave me an instruction sheet to download the Samsung Store app and then go to my Inbox where I check eligibility by entering my IMEI code. Samsung says the device is ineligible. I called Samsung customer service and they said to uninstall the app, reinstall and try again later -- that the system was having trouble keeping up with demand. This answer doesn't seem quite right to me. Anyone else with this problem?

Not sure is you saw the later posts. Did you order the Aura Blue? For some unknown reason at this time, Samsung app is not recognizing the IMEI for the Aura Blue phones and giving the message it is not eligible for the goodies. If you haven't done so already, you should immediately contact Samsung so they have your info. I am waiting for a call back. Was assured I would get the goodies, even if it is resolved after pre-order promotion ends.
 
I've done in-store pickup before but never was able to get it early then either. Best of luck to you! Post pictures of the phone once you receive!

Picked up my phone on Wed. Didn't get a chance to take pics before turning in my S10+. I got the BB exclusive Aura Blue color which is beautiful but appears to be the reason I can't redeem for my Samsung goodies at this time! (mentioned in this thread) The phone feels nice in my hand and still checking out everything. At first I thought they moved the fingerprint sensor up a little but now am thinking it appears that way because the phone is taller. I will say the fingerprint sensor works much much better on this phone than my S10+. I scanned 2 fingerprints and both have worked almost flawlessly. It will take a little while to get used to the button rearrangement. Sometimes you just scratch your head on what Samsung does like removing the LED for notifications. Still annoyed about that! One funny thing (well not funny for me) is I mentioned BB offered a $150 instant credit to add to the $600 trade-in. Turns out that was only for Sprint!! 😟. Thankfully I realized my error and did not go back with guns blazing. One last thing about BB - the rep I had totally screwed up the transfer of my stuff from old to new phone. I'm still fixing things!! 😡😡. Hope everyone enjoys their new phones!!
 
Pre-ordered At&t Ultra 128GB on 2/23 for delivery on 3/6. Last night the order was saying "Arriving tomorrow". Now it says that shipping is delayed. Is anyone else seeing the same thing?
No but thank goodness because I would probably be going crazy by now LOL. Sorry you're having that kind of delay. I pre-ordered like I think on the 29th through Best Buy and yesterday morning I intercepted the package at my local UPS Customer Center so I got it on March 5.
 
Went to Best Buy to see what the deal was with my order (the status hasn’t changed since I placed it (ordered it the first day of preorder)). They don’t have the phone. They don’t know where it is. And they don’t know when it’ll be delivered. So I guess I just wait.


Thanks Best Buy.
 
Went to Best Buy to see what the deal was with my order (the status hasn’t changed since I placed it (ordered it the first day of preorder)). They don’t have the phone. They don’t know where it is. And they don’t know when it’ll be delivered. So I guess I just wait.


Thanks Best Buy.

128GB or 512GB ?
 
Went to Best Buy to see what the deal was with my order (the status hasn’t changed since I placed it (ordered it the first day of preorder)). They don’t have the phone. They don’t know where it is. And they don’t know when it’ll be delivered. So I guess I just wait.


Thanks Best Buy.

Same.
 
Picked up my phone on Wed. Didn't get a chance to take pics before turning in my S10+. I got the BB exclusive Aura Blue color which is beautiful but appears to be the reason I can't redeem for my Samsung goodies at this time! (mentioned in this thread) The phone feels nice in my hand and still checking out everything. At first I thought they moved the fingerprint sensor up a little but now am thinking it appears that way because the phone is taller. I will say the fingerprint sensor works much much better on this phone than my S10+. I scanned 2 fingerprints and both have worked almost flawlessly. It will take a little while to get used to the button rearrangement. Sometimes you just scratch your head on what Samsung does like removing the LED for notifications. Still annoyed about that! One funny thing (well not funny for me) is I mentioned BB offered a $150 instant credit to add to the $600 trade-in. Turns out that was only for Sprint!! ??????. Thankfully I realized my error and did not go back with guns blazing. One last thing about BB - the rep I had totally screwed up the transfer of my stuff from old to new phone. I'm still fixing things!! ????????????. Hope everyone enjoys their new phones!!

Thanks for the update! I too ordered the Aura Blue it's out on the truck for delivery today. Glad you are enjoying the new phone so far. Yes, I'm sure I'll have to adjust to some of the things that were changed. I'm coming from an S9+, so I will definitely miss the LED light as I don't use AOD. Probably won't play around with mine until tomorrow after I install the Whitestone Dome screen protector.
 
Those of you who pre-order online and registered to get the Samsung credit what did send a picture of
 
Sounds like best buy. They have definitely been my worst to pre-order with but usually have the best deal and exclusive colors.
Went to Best Buy to see what the deal was with my order (the status hasn’t changed since I placed it (ordered it the first day of preorder)). They don’t have the phone. They don’t know where it is. And they don’t know when it’ll be delivered. So I guess I just wait.


Thanks Best Buy.
 
You know dang good and well .
Best buy ain't holding up your order.
Best Buy can't give you what Samsung hasn't sent them.
Best Buy wants to sell you a phone to make money as bad as you want the phone.

This is the same thing every year.
You want the very 1st phone released.

This year its gonna be 5 times as bad with what going on in the world.
 
Got my ultra today. The 120hz screen is amazing so far. I'm really glad I went ultra. Feels heavier in my pocket than my old note 10+ but the speed seems much improved.
 
Got my ultra today. The 120hz screen is amazing so far. I'm really glad I went ultra. Feels heavier in my pocket than my old note 10+ but the speed seems much improved.
Haven't tried it at 120 h yet. Will check out
 
definitately torn between 120hz and the QHD resolution...for my regular usage, I am liking the higher resolution better than 120hz...there is a difference but it is not that big a deal either way to me...
 
I'm more for the resolution. Tried the 120hz and just like I knew it doesn't matter to me. I don't play games on my phone and much prefer the resolution over motion rate.
definitately torn between 120hz and the QHD resolution...for my regular usage, I am liking the higher resolution better than 120hz...there is a difference but it is not that big a deal either way to me...
 

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