Best Buy Pre-Orders

[johnj2803]

in anticipation I read all the messages here! I am getting anxious. I pre ordered online much later than you guys (April 14). Mine still says pre ordered and I keep refreshing the BB page as well

 

[cocob89]

Figures, I have tomorrow off and work all day Friday, it would be very convenient to pick it up tomorrow, ugg, this s5 gives me anxiety..

I feel your pain. Not only do I know when they get here, but I work all day on launch day. So I get to see everyone else's joy when picking up bright and early. Yes, I am now pouting haha

 

[steelers1]

I am in the same boat order number begins with 3 and nothing shows up under guest. I ordered in store if that matters.
Since I got the discount coupon BB clearly has my correct e-mail. I am only mildly worried. I have so far resisted going into the store to verify which I suspect takes one less crazed person from bugging the BB staff.

I would also like to add my thanks to the BB folks who are brave enough and willing to post their thoughts and observations. Thank you

So are we the only ones that have weird order numbers and can't check status?

 

[cocob89]

So are we the only ones that have weird order numbers and can't check status?

No. Anyone that preordered in the store has a 33 order number. Everyone else has a BBY01- order number. There won't be any order status emails or updates on the website because the in store preorders technically haven't been paid for yet

 

[cocob89]

So are we the only ones that have weird order numbers and can't check status?

You will receive the email when the order is ready to be picked up though.

 

[JesterC]

Oops... I think I did it... I just refreshed the BestBuy Order page and get a "We're Sorry
Order information is currently unavailable." error. Anyone else getting that? Or just my account reaching daily refresh limit?

 

[lgossin]

So are we the only ones that have weird order numbers and can't check status?

I don't know I am a Verizon user, I don't believe they ever took a credit card from me. I also got a message that my phone number linked to my rewards account had been changed. I tried old (landline) and new which I presume is cell phone but no luck. Not going to stress too much (right) for the moment after all it is only a phone (cue the pitch forks and torches and angry mob for such blasphemy) so if it comes later my current phone still works and life is good if this is my biggest problem

 

[harriskathym]

Yes that is what I just got when I got home and checked for the millionth time today. Maybe that means something is being updated...

 

[ClintRo]

You guys broke Best Buy... My order is gone...lol

 

[sandoff]

I got the same message. Im not sure what to make of it now :-\

 

[Almeuit]

You guys broke Best Buy... My order is gone...lol

View attachment 257204

It goes away upon refresh .

 

[jtcannonball]

It goes away upon refresh .

I refreshed several times and mine still says the same.

 

[Cool Guy]

I called and the representative said the 25th is a system error date. I'm on Verizon and ordered 4/11.

 

[1naturalace]

Yep we broke it

 

[JesterC]

Just curious, would this be the first time a non-apple release break web servers? If so, this says a lot about S8 series, or this batch of S8 BestBuy customers...

 

[jtcannonball]

One would think they need to process all of the in store pickup orders and have them ready for each customer. Any phone I've upgraded to at Best Buy is just waiting for me with what they called a "soft" activation and you as the customer have to complete the process with your carrier.

 

[nn057t]

So my card finally got charged about 20 minutes ago! I get the order status unavailable message like others here, but at least I got charged. Hoping to receive tomorrow or Friday.

 

[JesterC]

I called and the representative said the 25th is a system error date. I'm on Verizon and ordered 4/11.

Or that's just what the rep tells you to get you off his/her back. If you were to goto an order page to do a pre-order, the in-store pickup date is still 4/21 but ship date is now 4/26. It is falling farther and farther behind. :-o

 

[rdcrds]

Yeah you guys broke the site. I just got back home logged in and got the sorry bs

 

[Douglas Griffis]

Yeah you guys broke the site. I just got back home logged in and got the sorry bs

At least we accomplished something useful today.