Bluetooth Immediate Turns Itself Off

TampaNan

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Jan 13, 2017
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My Galaxy Note 5 suddenly is turning it's bluetooth off. In the car, at home. I don't have any power saving apps on. I tried using 5G, different wifi, same problem. I have to get my photos off the phone one at a time via e-mail because it also won't connect to my computer with the wire anymore.

Ugh! Any suggestions?

Thanks!
 

B. Diddy

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Welcome to Android Central! Is the Bluetooth radio itself turning off, or is it just dropping the connection? Does the same thing happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-27639. Also, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-27659

When you connect via USB, swipe down the notification panel. Do you see an option there to select MTP, or a USB notification icon that you can tap?
 

gablemeredith

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Mine does the same thing. I tried the suggestions mentioned above but neither worked. It drops connection to my bluetooth headphones in the middle of my workouts. Pretty annoying. Then, when I try to turn it back on, it won't let me. I swipe right to turn the radio button on, it goes back left to turn off. I have to reboot only to have the same thing happen again. I've experienced this problem on 2 different devices, so it must be a software issue. They released an update a few weeks back. Wonder if it has something to do with that.
 

DeeCee78

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Mine does the same thing. I tried the suggestions mentioned above but neither worked. It drops connection to my bluetooth headphones in the middle of my workouts. Pretty annoying. Then, when I try to turn it back on, it won't let me. I swipe right to turn the radio button on, it goes back left to turn off. I have to reboot only to have the same thing happen again. I've experienced this problem on 2 different devices, so it must be a software issue. They released an update a few weeks back. Wonder if it has something to do with that.

My Note5 just started doing this today. Works for a little while after restarting phone, but then quickly stops working.
 

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