Bluetooth keeps disconnecting

sweetypie31

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Dec 18, 2011
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I've have this phone for almost 4 months and now I'm having an issue where my Bluetooth headset will disconnect and then I'm not able to turn the Bluetooth back on from the phone until I restart the device. Is there a simple way to fix this or am I going to have to do the dreaded factory reset ?
 

B. Diddy

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Mar 9, 2012
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How often does it happen? If it's common, try Safe Mode -- if the problem goes away in Safe Mode, then something you installed is probably interfering.
 

sweetypie31

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Dec 18, 2011
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How often does it happen? If it's common, try Safe Mode -- if the problem goes away in Safe Mode, then something you installed is probably interfering.
It just started happening day before yesterday. I was listening to music then it all of a sudden disconnected. When I tried to turn the Bluetooth on from the pull down menu it wouldn't turn on until I restarted. Same thing yesterday morning, but only I didn't restart the phone after trying to turn it back on. I left it alone for a few hours and now it's back to normal and turning on. How do I go into safe mode? just in case it happens today I'll check your suggestion.
 

sweetypie31

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Dec 18, 2011
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Well I thought I got rid of the app that was causing the problem with my Bluetooth, but the issue came back. I'm not looking forward to this factory reset 😣
 

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