trinamorgan88
Well-known member
- Mar 18, 2010
- 288
- 10
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lol... totally agree.. I love letting them try and explain something to me that I know they are completely wrong... The dude kept calling my phone the Galaxy Nexus 5 by LG when I went in.... They had ONE pretty informed and knowledgeable guy but the first guy I was dealing with and even the guy who had the "Manager" name tag was completely lost... The one informed guy was the one who went to the back and got the SIM card for me... the other two were confused (Manager included) but I've also ran into that in Best Buy a few times as well... But your right the Sprint stores are HORRIBLE.... listing off all the wrong specs and I am sitting there reading the card ON THE DISPLAY and pointing out but it says 2 GB of RAM you said 1 GB... "Oh they must have bumped it up recently." "On a brand new phone just released?"
I was told once that none of the stores or customer service get notified of new phones until the day before they are released. And, if you are off that day you don't know about it until someone asks you. When I don't believe most of the stuff that customer service tells me, this seems to be true.
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