Cannot retrieve voicemails- calls the voicemail and I recieve this service isnt available

[Android Central Question]

Samsung S3 Galaxy ...AT&T service. phone has been working fine for years and all of a sudden I cant retrieve my voice mails. It actually calls voicemail and it rings and then there is a long pause and then it states that the service is unavailable at this time.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Have you talked to Att ?

 

[iampeterson]

Only by online tech support. I did turn off and on Airplane mode, cleared all cashe and removed the battery for a bit . no help

 

[mustang7757]

Only by online tech support. I did turn off and on Airplane mode, cleared all cashe and removed the battery for a bit . no help

Might have to go into the store.
Have you tried clearing Data, cache and force stop the phone app?

 

[B. Diddy]

Welcome to Android Central! Which phone, and which carrier? Are you certain the phone is calling the correct number for your carrier's voicemail? If the phone used to b on a different carrier, it's possible it's trying to call that previous carrier's voicemail number.

 

[noithatbaoan]

Thanks you for sharring

 

[me just saying]

did you try another phone to see if it can access your voicemail?

 

[Rukbat]

Talk to tech support, or bring the phone into the store, and ask them how you can get to the voicemail number in the phone, so you can give it to them to make sure it's the correct number.

 

[iampeterson]

Ok … I will take it to the store. I did verify the number was correct but its probably time for a new phone anyway. Thanks for all the replies!

 

[mustang7757]

Ok … I will take it to the store. I did verify the number was correct but its probably time for a new phone anyway. Thanks for all the replies!

Let us know how you made out ,thanks