Cannot retrieve voicemails- calls the voicemail and I recieve this service isnt available

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Android Central Question

Samsung S3 Galaxy ...AT&T service. phone has been working fine for years and all of a sudden I cant retrieve my voice mails. It actually calls voicemail and it rings and then there is a long pause and then it states that the service is unavailable at this time.
 
Welcome to Android Central! Which phone, and which carrier? Are you certain the phone is calling the correct number for your carrier's voicemail? If the phone used to b on a different carrier, it's possible it's trying to call that previous carrier's voicemail number.
 
Talk to tech support, or bring the phone into the store, and ask them how you can get to the voicemail number in the phone, so you can give it to them to make sure it's the correct number.
 

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