"check port" moisture warning

[Clocks]

Put on a wet application screen protector last night. And ever since then I'm getting this "check port" moisture notification. Any one know where the moisture detector is and how to dry it out?

 

[jgraves1107]

I guess it wants you to blow out the charge port. Water in there would be an issue for charging.

 

[jgraves1107]

That is if you put it in water.

 

[Clocks]

That is if you put it in water.

Yeah I know what's it's for, trying to make the notification go away since it hasn't been exposed to moisture in 18 hours.

Blowing in the charging port didn't work.

 

[Clocks]

Plugging in a usb c cable fixed it. I was wireless charging, I guess once the moisture is triggered it repeatedly reminds you to check the ports until you plug one in.

 

[ab304945]

Try swiping away the notification. It dont go away on its own. If it is still wet it will pop back up

Posted via the Android Central App

 

[Clocks]

Try swiping away the notification. It dont go away on its own. If it is still wet it will pop back up

Posted via the Android Central App

It comes back every few minutes until you plug in a charging cable.

 

[jgraves1107]

Did you try a restart? If so then try a little rubbing alcohol. I know my note 5 wouldn't charge once cause of water getting to the port on a rainy day.

 

[Jeff Anderson5]

Did you try a restart? If so then try a little rubbing alcohol. I know my note 5 wouldn't charge once cause of water getting to the port on a rainy day.

I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?

 

[PRGDR]

Very disappointing issue, considering the IP certification of this device...

 

[Clocks]

I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?

Mine came back a few more times after I thought I fixed it then it went away for good.

 

[E60351]

I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?

Having a very similar except I only get it when I plug in a certain car charger. It worked just fine and then I put it in water and ever since then every other charging method works just fine with the exception of this lone charger. Other usb-c chargers do not give the warning. I've done everything you have as well. No idea wtf is going on.

 

[1213 1213]

Very disappointing issue, considering the IP certification of this device...

Its an issue because of the IP certification. They don't want you to put a charger in if the device is still wet.


Maybe if you put it in water and then let it dry? Would be the equivalent of turning it off and on again I guess.

 

[PRGDR]

Its an issue because of the IP certification. They don't want you to put a charger in if the device is still wet.


Maybe if you put it in water and then let it dry? Would be the equivalent of turning it off and on again I guess.

Yes, of course, and it is misbehaving. It might be a good idea that the affected ones notify Samsung.

 

[Ryan2289]

Yes, of course, and it is misbehaving. It might be a good idea that the affected ones notify Samsung.

I havw been having the same issue on my note7. Hasnt been around any water. Sprint store cleaned it all out, said they would order a new one because it won't charge.