Chrome not working on Wifi. Works on Data, and Firefox works either way.

scolab

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Dec 19, 2012
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I've got a OnePlus 6T from TMo that I just love. But suddenly Chrome stopped loading web pages when I'm on Wifi. They load fine with wifi off. Firefox loads pages either way. I've deleted cache, reinstalled, etc. No change.

Any suggestions or anyone else seen this?
 
Does this happen on any wi-fi network, or only a certain one?
 
If Chrome's Data Saver is turned on, see what happens if you turn it off.
 
Was Chrome preinstalled? If so, what happens if you uninstall all updates?
 
Well I'm stumped.:'( Let me see if any of the other Ambassadors have an idea.
 
Done. No change.

Very odd that it's only on Wifi, only Chrome. I flip off wifi, and pages load with no problems. With Wifi on, nothing loads in Chrome, but Firefox works just fine.
 
Try Settings - System - Reset Options - Reset Wi-Fi, Mobile, & Bluetooth

Done. Same result.

Pages don't load in Chrome using Wifi. Turn off wifi, pages load perfectly. Firefox loads pages no problem. Very odd.
 
Finally found the problem! For some reason under Settings > Apps & Notifications > Data Usage Control, Chrome was set to Data Only. No idea how or why, but set it to "Allow" and all is well.

Thanks for your help, guys!
 

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Finally found the problem! For some reason under Settings > Apps & Notifications > Data Usage Control, Chrome was set to Data Only. No idea how or why, but set it to "Allow" and all is well.

Thanks for your help, guys!

Just had the same issue so thanks for the heads up on this, the real question is how that got changed
 
Done. Same result.

Pages don't load in Chrome using Wifi. Turn off wifi, pages load perfectly. Firefox loads pages no problem. Very odd.

Same issue

In OnePlus 7t

Check in settings. The wifi might be disabled for Google Chrome
Apps and notification<Google Chrome<Mobile data nd wifi
 
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