clear data messages not coming back

[Alex Hobson1]

hello all i have a bit of a problem if i clear all data on my phone all my messages will not come back I have backup on but I have to uninstall updates the install the recent update to get them back anyway to fix this so I don't have to keep uninstalling and reinstalling the recent update

 

[mustang7757]

When you say clear all Data is this from the message app? Which message app are you using?

 

[Alex Hobson1]

Google Messages

 

[huseyinsari]

Clearing data on Google Messages wipes the local message database. Cloud backup (Google One) doesn’t always restore instantly unless the app triggers a fresh sync.

Try: Settings > Google > Backup > force a new backup, then clear data again and reopen Messages with Wi-Fi. Also disable RCS before clearing data, then re-enable it after restore. If this keeps happening, it’s likely a Google Messages restore bug reinstalling updates forces a resync, which is why it works.

 

[mustang7757]

Yeah sometimes resync doesn't kick in immediately.

 

[mustang7757]

Clearing data on Google Messages wipes the local message database. Cloud backup (Google One) doesn’t always restore instantly unless the app triggers a fresh sync.

Try: Settings > Google > Backup > force a new backup, then clear data again and reopen Messages with Wi-Fi. Also disable RCS before clearing data, then re-enable it after restore. If this keeps happening, it’s likely a Google Messages restore bug reinstalling updates forces a resync, which is why it works.

Good suggestion

 

[huseyinsari]

Good suggestion

thanks <3

 

[Alex Hobson1]

okay doing it now will get back to you i had to update the app first

 

[Alex Hobson1]

okay done exactly as you say this is what I get RCS is disabled nothing gets restored

 

[Alex Hobson1]

this is working on the old version

 

[mustang7757]

So when you update to the new version the issue happens and going back to the old it's ok ? Sounds like a bug in the new version probably have to wait until another update comes out from that new one