Contacts and Phone have disappeared - Galaxy S7

Ok i checked sammobile website there are few for UK , I tried on and o2u but nothing , but BTU shows up View attachment 320059

Thanks for your help.
I found this youtube video on flashing my phone:

https://www.google.com/search?q=fla...me&ie=UTF-8#kpvalbx=_BIOxXojLJdGcgQaA5LXwCA38

I should attempt this maybe?

The phone is not locked to a specific network so I'm guessing it doesn't have to be the O2 download, just a generic UK one?
If I flash with the wrong download would that be a big problem?
 
This is the steps :

Windows computer needed

Latest Odin can Google it and download should be 3.13.1 or 3.14.1

Download samfirm v0.4.1 tool , extract it with 7zip.

You will extract files for Odin once download with 7zip and will do same for firmware with 7zip .

There will be 4 files after you extract the firmware

BL

AP

CP

CSC

Each of those files will go in Odin when you open to the corresponding slots

BL

AP

CP

CSC USE HOME CSC FIILE TO SAVE DATA

Home data slot dont put nothing

connect your phone with cable to computer , once the files are in its slots hit start, once done you'll see pass in Odin and it will reboot



Put your model number,region select check for updates , then download the Rom , extract the Rom with 7zip.


*Make sure you put phone in download mode
*If dont see your phone connected in Odin change cables or ports in computer .