- May 4, 2020
- 26
- 0
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Hi,
Wondering if anyone can help?
I went to make a phone call the other day and noticed the Phone icon has disappeared and also Contacts.
I've tried many things after searching the web but not found a way to fix it yet.
I've looked under all apps and 'phone' is not there.
I can find it under settings, apps, select 'show system apps' - there are 3 entries for 'Phone' there but I can't do anything with them.
After trying lots of things I decided to factory reset the phone hoping this would fix it, but even that didn't resolve things, Phone and Contacts still missing. This completely baffled me.
I have installed the stock google contacts app which is working fine but can't find a phone or dialer app that isn't add free.
But really it's just bugging me why they disappeared. I'm wondering if a recent update caused the problem?
I really can't understand why a factory reset didn't fix it
My phone is a Samsung Galaxy S7, Android version 8.0.0, Samsung experience version 9.0
Thanks in advance for any help/advice.
Wondering if anyone can help?
I went to make a phone call the other day and noticed the Phone icon has disappeared and also Contacts.
I've tried many things after searching the web but not found a way to fix it yet.
I've looked under all apps and 'phone' is not there.
I can find it under settings, apps, select 'show system apps' - there are 3 entries for 'Phone' there but I can't do anything with them.
After trying lots of things I decided to factory reset the phone hoping this would fix it, but even that didn't resolve things, Phone and Contacts still missing. This completely baffled me.
I have installed the stock google contacts app which is working fine but can't find a phone or dialer app that isn't add free.
But really it's just bugging me why they disappeared. I'm wondering if a recent update caused the problem?
I really can't understand why a factory reset didn't fix it

My phone is a Samsung Galaxy S7, Android version 8.0.0, Samsung experience version 9.0
Thanks in advance for any help/advice.