Corporate email (Exchange) not syncing after 4.1.2 update

[TreoDru]

My Exchange was working fine until the 4.1.2 update, it stopped syncing all together. So, I delete the account, cleared the cache and data, re set it up. I takes all the setting and then goes to the Inbox and just sits at waiting to sync?? I have contacted Google but they are no help. Everything else seems to be working fine (Data, Play store, Gmail sysnc, etc..). PS my VZW GNEX syncs just fine with the same Exchange account (hosted by Intermedia)

Has anyone else experienced this? Any ideas and or suggestions?

 

[eclavoie]

I'm having same problem. Started after loading AOKP build 5 w/ 4.1.2.
Nexus (toro)

 

[TreoDru]

I did a "Factory Data Reset" and re installed everything at so far so good, kind of a pain but not too bad.

 

[MarkFL88]

Go to settings, Data usage, menu and make sure Auto-sync data is checked, this did the trick for my corporate account.

 

[Erniechiasson]

MarkFL88, this also work for me thanks for the Info!!

 

[Le_Baron_Samedi]

That worked thanks!!

 

[CatLaw]

That suggestion was perfect - thanks!! It fixed my problem.

 

[Stephen Joel]

Just spent a whole day search the net thinking that it was a problem with the exchange (work email) and ready to throw my phone out of the window before stumbling across this. Probably the most obvious yet only thing I didn't check!

What would we do without people to point us in the right direct - ta much!

 

[Aristaeus]

Sorry to but in with a question. Is the context of this discussion the standard mail app that comes with the Nexus, or are you all using something else (better?) with Exchange?

 

[bracebrace]

Email stopped auto-sync after 4.1.2 update. Happened to all my email accounts. Had all email accounts set to auto-sync but still won't work. Emails only showed after turning the phone off and then back on.

Finally tried "factory reset data". Had to re-setup the emails but it is working after that.
Thanks nintenDRU for the tip.

Google Nexus 4

 

[Vinod Tallapally]

Hi bracebrace,

Thanyou very much, its great. its working for me.

 

[robhagopian]

Go to settings, Data usage, menu and make sure Auto-sync data is checked, this did the trick for my corporate account.

Bingo! Also fixed my GMail. Thank you so much for saving me a factory reset!

 

[zerothehitman]

thanx for the fix I'm up and running

 

[Rajiv Ranjan Sharma]

Recently my phone software got updated to 4.1.2.
After update, inbox of my exchange Iis not getting sync. Calender contact everything is working fine except inbox. Sent item is syncing fine.
I checked few tricks from forum that auto sync option should be checked in data usagr- menu. It is checked in my case.
All other accounts are working fine. The only problem is inbox sync for exchang mail.
Can anyone suggest the solution plz.

 

[drumnj]

Perfect! Exactly what I was trying to figure out. Thank you

 

[Mckeywest]

I did a hard reset (which sucked) and it did work, but only for a a day and then the same issue returned.

Asus TF700T

 

[Mckeywest]

I also have "Auto-Sync" checked under Data Usage in settings but this did not solve the problem either. BTW, everything is good to go at the server end at our HQ with proper permissions in place as I can get email on my iPhone without any issues.

Asus TF700T

 

[cmarini]

Having the SAME problem on an S3... everything works fine except for the Inbox, just an endless spinning circle...

Have checked and tried everything listed in this thread... Inbox still not working (two S3's same results...both with 4.1.2)

HELP!

 

[talonsmith]

One of my clients is having this issue now too. I spent too much time trying to get it up today should have just factory reset it seems

 

[rleatherman]

Thanks for the Data Usage Auto-Sync suggestion. This was by default already chosen for me. But believe it or not, by un-checking this, then opening my mail fixed me not getting up to date emails. I could then go back and pick the Data Usage Auto-Sync option and it still works. But my exchange active-sync auto-sync settings in email are not holding on the automatic option and keep defaulting back to 2 weeks. Weird. I have reported this as a likely new OS issue with Samsung here in AUS so they have agreed to send it up to the testing folk and hopefully create a new patch.

Cheers