Hey, I'm on an S5 and I flashed (to upgrade my phone) my system and forgot to put Android back on my SD (to reinstall it) I then put it on and tried to restart because safestrap wasn't refreshing my files on my SD and essentially screwed up my phone. When I turn it on it just shows the booting screen and doesn't let me go anywhere else. When I try to go into download mode it doesn't let me, please help!Hello,
What a nightmare today has been! I'm not electronic dumb, but I'm also not a techy. I've been trying to read up and help myself, but I just can't wrap my head around what I need to do to get back to normal. Here is what has happened.
Device: SAMSUNG GALAXY S3
1.) I woke up to my phone stuck on the "SAMSUNG" logo screen. Tried to reboot, take the battery out, everything. Nothing would work. The phone refused to boot up.
2.) Called the T-Mobile store mid day. They sad I should wipe the cache. Did that...still would not boot. Then they said to reset the factory settings. **HERE IS WHERE I SCREWED UP**.
3.) I accidentally reset the entire device and wiped out the operating system!!
4.) Tried to download Kies to reinstall the OS (I'm running Windows 8). Kies asked for the phone type (SGH-T999) and for the serial number. I entered both in all caps. Kies tells me it cannot verify my device and cannot continue. I checked the letters and numbers 5 or 6 times. I am not entering anything wrong. Tried it with the phone off and with the phone on. Unplugged the device. Restarted the system. Nothing works. It will not recognize this phone.
I am sitting here totally lost and bewildered. I have no interest in "rooting" my device or anything like that. All I want is to get back to normal. The phone had been working fine until today. Please help! Have no land line -- totally cut off from the world without my phone! : \
Much thanks in advance.