Do you really experience signal issue with your GN?

[mitra88]

What does the black area in your mobile network signal bar mean?

I think they are the moments I put my GN to the airplane mode.

 

[Droid800]

It could also be that 40% are in a strong signal area that tends not to affect the GNex.

I'm in one of Verizon's largest 4g markets and have had nothing but issues.


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[nkd]

It could also be that 40% are in a strong signal area that tends not to affect the GNex.

Not true, verizon map puts my house in excellent 4g coverage and I have had nothing but issues. Going from 3 bars to none back to 3 bars and settling at 2 bars for an hour and once again dropping all connection. Happened at work today, all 4 bars and all of the sudden all connections were dropped. I was like WTF, showed it to my friend, he pulls out his galaxy nexus and he had all full bars, but he was like don't worry bro mine randomly does the same thing, lol.

I have had about enough with the phone. Today I was driving down and I never had issues with 3g and I decided to just throw it in 3g mode since I normally never have issues with it and the data was not working at all even though I had full bars and 3g symbol. I could not stream any radio, music or a webpage, it would be stuck at the loading bar.

I emailed amazon and asked if I could exchange it with a rezound. If they say yes I hate to say it, I am in love with the OS, but I want some reliable data connection. I don't wanna be in the middle of full coverage are with full bars and pull the phone out of my pocket and have no service.

 

[Droid800]

Can anyone explain why my speeds are 30% slower when I'm holding the nexus in my hand? (not obstructing the LTE antenna) that seems Ike an awfully big speed hit.

Also, I just had a pretty good session with higher speeds in an area where the nexus has struggled, but now they went to complete crap again. The radio in this device is ridiculous. Totally unpredictable.


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[mitra88]

I believe many of you are in the agony of whether to return your GN for replacement or not. If you bought the phone from the VZW corporate store, you have time till 1/15. If you bought yours from other retailers, you may have from 14 to 30 days from the date you purchased, which will eventually be around 1/15.

I would suggest everyone of you to do this. Spread the word to as many as possible, to your VZW store sales rep, to VZW CSR, to VZW corporate email, to other forum members, anyone who could relay this impactful message of yours:

"I will be forced to return my Galaxy Nexus if the ongoing issue (whatever it might be) is not solved by the next update before 1/XX(your last date to return)."

Well, some of you may not be really intending to return your GN (like me). However, this kind of the statement is the most scariest words when VZW hears from its customers. A huge number of return by certain time (or at least a warning of it) will bring up the sharpest possible attention of VZW. As many of you are aware, the last statement from VZW about the current issue just showed that it would cover up the reality by simply changing the method of display, which is definitely not sufficient. However, it is only you who could change that.

 

[Channan]

My signal is usually fine. I just have problems with data connectivity every now and then.

 

[Ken7]

Coming from the Charge which had OK service to the GN and then onto the Rezound after my connectivity issues with the GN I can verify based on my experience my Rezound is best phone overall of the three I get continuous connectivity even get 4 g in areas I never could with the charge and in those same areas I couldn't even get 3g on the GN.

Everyone is on the hype of ICS and overly excited of this new UI and until those who have no issues trvale beyond the highly saturated area to one which isn't they will to experience these same issues. Instead of doing this to prove there is a problem they blindly turn there eye and stay within there safe zone.

I've been saying that for some time. If you want the best radio/reception, the Rezound is the answer. For those living in fringe areas where the best data connectivity is critical, the Rezound beats the Nexus.

As you read more of these owner's reports, it becomes more obvious these are not isolated observations.

 

[Ken7]

No doubt is is software.... not enough code weeks have happened so to jump at the hardware is premature.

Well, truth be told, it's probably just as premature to claim there's 'no doubt' it's software as it is to claim it's hardware. We hope it's software, but the very real possibility of hardware exists.

No matter what firmware they sent my Charge, the receptions was still lousy. You'll never convince me that the Charge's radio was as good as others. That's why I questioned this before the release of the Nexus.

BTW, we traveled around areas of Boston yestertay with both the Razr & Nexus and spent a fair amount of time in buildings. At the end of the day the Razr shoed 21% of the time with 'no signal' and the Nexus was 26%. So the pattern of slightly higher 'no signal' times with the Nexus continues in a totally different area.

 

[Ken7]

I'm getting cold feet about this phone. I won't get 4G where I live, but I get 3G fine with my Dinc. My wife's iPhone never drops anything. I never understood why anyone with WiFi would ever use anything else at home or work. I won't dl my app updates unless there's Wifi, I set it like that.

That's an interesting point. As hard as it is to say, my wife's IPhone just kills the reception of virtually ant LTE phone I've seen. Granted we're talking only 3G, but I've very rarely seen her phone drop 3G ever. I don't know why the radios in the LTE phones can't perform like this...even on 3G.

 

[Ken7]

Most do not have issues with 3g it is 4g that is causing issues. Plus if you are using wifi that is one thing you won't have to worry about is the network dropping in or out. I would wait a little longer and see how the next update does with the device and if it helps those that are having issues.

The problem is some don't have the luxury of waiting if their return window closes before the update comes. There has never been communication from anyone as to dates for an update.

 

[georgek]

I just got the Nexus yesterday and the signal strength is 10-20dbm lower then my Thunderbolt. It switches from 3g to 4g and sometimes it has no data at all. My Thunderbolt had 4g in the same areas where my Nexus is struggling to lock on. Hopefully there is a fix for this soon.

 

[MegaSoundwave76]

I'm more on the boat of it being a 4G issue. When I'm traveling with my GNex, I leave that sucker in 3G and it works just fine. As good as my Thunderbolt as a matter of fact (TBolt rooted running BAMF Forever 1.10 and imoseyen's kernel and updated radio's). I can say this: when I'm in a bonafied truly covered 4G area, my GNex is flying in terms of download speeds, and way faster than my TBolt, but my signal indicator was always lower on the GNex. Also, I have to admit, once you get to fringe areas, the GNex bounces back and forth between 3G and 4G, more often than my TBolt would ever show. In terms of dropped calls and such, I've had more dropped calls on my TBolt in the 8 months that I've had it than on the GNex (and I've only had the GNex for about 2 weeks). Weird. I'm not trying to pay attention to the signal issue threads, but of course I get sucked in. Hahahaha!

 

[jimbl]

I had nothing but signal issues with my GN. Not just bars, but disconnecting from the data network completely, including 3g and wireless. In fact, when I finally had enough on the 6th day, I walked into the Verizon store and it had lost all data connectivity. I was now in a Verizon store where every other 4g demo phone was blazing fast on 4g, and they couldn't get it to connect to even 3g let alone 4g. Happened to me every day on and off for 6 days. I returned it for a Rezound and haven't had a data connection issue (on 4g even) even once with the Rezound. So yes, I really did experience signal issues with my GN.

 

[JeffDenver]

That's an interesting point. As hard as it is to say, my wife's IPhone just kills the reception of virtually ant LTE phone I've seen. Granted we're talking only 3G, but I've very rarely seen her phone drop 3G ever.

The Droid 1 was the same way. Never lost 3G on it. I even got full 3G speeds while camping in the mountains.

I've been saying that for some time. If you want the best radio/reception, the Rezound is the answer. For those living in fringe areas where the best data connectivity is critical, the Rezound beats the Nexus.

As you read more of these owner's reports, it becomes more obvious these are not isolated observations.

Yeah, I have had the Rezound for about a week, and zero signal issues, no matter what part of town I am in. I love how powerful it's GPS is as well. I have never used a phone with GPS this good.

 

[iclickjohn]

Could we continue this thread using a more scientific method? I don't want to start another thread and wrile everyone up. Also, if you have already posted, could you please repost with your answers. Please try to keep your wifi usage out of the survey as it will skew the results.

1. Date phone purchased.
2. Last phone owned was.
3. Generally, are you using it in a known strong or weak area.
4. High Low range of dBm.
5. Has your data dropped unusually.
6. If you compare to your prior phone or a friend's, do you have more, less or equivalent data service.
7. Have you exchanged the phone for a new Nexus.
8. If yes, has the new Nexus remedied your problem.
9. Will you return the phone for a different make if your issues are not resolved.
10. If this thread were to "half life" and not get traffic, should I start a new thread with same survey.

 

[JeffDenver]

True. 55% just means 55% of registered Android central users coming to see this thread. Out of general public, the percentage will be way lower, IMO.

Um...how do you know it is not much higher? After all, only a tiny percentage of GN users frequent this forum. How did you determine that the numbers here are not in fact too low? It could be that these issues are more common than you think but we are simply not hearing about it on here yet.

 

[CarryMe]

Um...how do you know it is not much higher? After all, only a tiny percentage of GN users frequent this forum. How did you determine that the numbers here are not in fact too low? It could be that these issues are more common than you think but we are simply not hearing about it on here yet.

ITA. Lots of users aren't as technically savvy as the people here and aren't paying attention to their signal strength or even if they have 3G or 4G so they won't even know they have a problem unless they drop calls or can't access data at all.

 

[mitra88]

Um...how do you know it is not much higher? After all, only a tiny percentage of GN users frequent this forum. How did you determine that the numbers here are not in fact too low? It could be that these issues are more common than you think but we are simply not hearing about it on here yet.

I was not talking about lower percentage of people would actually suffer the signal issue. I was referring to the possibility that, if we did the same type of poll to general public who owns GN, the percentage could have been lower. Yes, you could be right. No one would be able to know for sure whether more percentage (than 53% we have here) or less percentage of actual users of GN are suffering the issue. It is simply my opinion as I already stated.

Being said that, I still believe that less percentage of GN users from general public would report the signal issue (if we do the same poll to them). Among all android and GN community forums, this place is most active about this ongoing signal issue, as far as I can see. I do not see these active postings from galaxynexusforums, rootzwiki, droidforums, or even XDA. If I am missing any forum, let me know.

 

[Premium1]

Could we continue this thread using a more scientific method? I don't want to start another thread and wrile everyone up. Also, if you have already posted, could you please repost with your answers. Please try to keep your wifi usage out of the survey as it will skew the results.

1. Date phone purchased. 12/15
2. Last phone owned was. thunderbolt/fascinate/original droid
3. Generally, are you using it in a known strong or weak area. Kind of in the middle, not weak but not really super strong either
4. High Low range of dBm. -75 to -93
5. Has your data dropped unusually. nope
6. If you compare to your prior phone or a friend's, do you have more, less or equivalent data service. same if not more than friends with a droid charge, droid 2
7. Have you exchanged the phone for a new Nexus. No
8. If yes, has the new Nexus remedied your problem.
9. Will you return the phone for a different make if your issues are not resolved. No issues so no, not going to return it
10. If this thread were to "half life" and not get traffic, should I start a new thread with same survey.

There are my answers in the bold hope this helps you out.

 

[ohiomoto]

....was now in a Verizon store where every other 4g demo phone was blazing fast on 4g, and they couldn't get it to connect to even 3g let alone 4g.

That's what's happening to me. It's in one specific area. If I fire up my Fascinate (also running ICS) it gets a decent 3G connection. My Palm shows full strength in the same area. But even if you take the "bars" out, the fact is my 3G phones work fine in this area and the GN doesn't.

But other than that area, I find that the GN works really well despite what the bars are showing. Unfortunately I use my phone most while I'm driving so I can't really monitor signal strength. I'm showing -103 dbm here at work with 2 bars.