'Echo' while using hands free with Ultra

[kgilbertsen]

Whenever I'm either on a Bluetooth call in the car, or using the speaker on, say, a WhatsApp video call, the other person complains of an echo and general poor audio quality.
I never heard this complaint with my Note 9. Is there anything that can be done in settings to fix this problem?

 

[B. Diddy]

Do you have a case on? If so, try taking it off.

 

[kgilbertsen]

I do have a Spigen case on it, yeah. I'll remove it and see what that does. I would not think that would be an issue, though. It's the same case I had for the Note 9 btw...

 

[B. Diddy]

I've read posts about how cases can cause this phenomenon. It might have to do with blocking the secondary (noise-cancelling) mic.

 

[kgilbertsen]

I've read posts about how cases can cause this phenomenon. It might have to do with blocking the secondary (noise-cancelling) mic.

Thanks again, I'll be sure to update things here after trying it out.