Eligible to upgrade tomorrow.. get DNA and return it for Note 2 next week?

You do realize they use returned phones as replacement phone for insurance claims and warranty issues.

The Nottinator

Yes but that changed nothing about the morality of "renting " phones.

The whole point of the restock fee is to deter this kind of thing.

Yes they are sent back and used for warranty replacement but when a new phone a supply of new phones in non retail packaging is always set aside for that purpose. You aren't doing any kind of services generating more.



Sent from my Motorola Droid RAZR Max HD using the Android Central Forums app.
 
Yes but that changed nothing about the morality of "renting " phones.

The whole point of the restock fee is to deter this kind of thing.

Yes they are sent back and used for warranty replacement but when a new phone a supply of new phones in non retail packaging is always set aside for that purpose. You aren't doing any kind of services generating more.



Sent from my Motorola Droid RAZR Max HD using the Android Central Forums app.

I don't think they are deterring at all. If that was the point they'd charge more. It's just to defer their cost of recycling the phone.

For the record, I'm not returning my DNA, my wife will be getting it when I pick up the Note 2.

The Nottinator
 
Verizon allows you to change your mind on a phone purchase yes and penalizes you for doing so with a restock fee (something relatively new). They do NOT intend it as a rental service. Returned phones can never be resold as new again (for good reason) and " renting " phones depletes a stores inventory. Imagine you actually wanted the DNA and came into the store to get one only to find it sold out because too many others did this renting thing. How would you feel?

Wait until both phoned are available and spend some time with each and buy the one you like the best. Right now the Note 2 seems the more likely but you never know. Then after you spend time actually using the device if you change your mind the option of an exchange is still available to you.

Sent from my Motorola Droid RAZR Max HD using the Android Central Forums app.

So you are saying we should feel sorry for Verizon? Hahahaha....that's rich.
 
So you are saying we should feel sorry for Verizon? Hahahaha....that's rich.

Not Verizon... other customers ... and think of it this way ... if this happens too many times the restock fee may go up or they may limit the number of times you are allowed to do an exchange.

Sent from my Motorola Droid RAZR Max HD using the Android Central Forums app.
 
Not Verizon... other customers ... and think of it this way ... if this happens too many times the restock fee may go up or they may limit the number of times you are allowed to do an exchange.

Sent from my Motorola Droid RAZR Max HD using the Android Central Forums app.

This, although in retrospect the amount people who buy and return the phones is small I bet to the people who just buy it and dont care how happy they are with their purchase.

Sent from my SCH-I605 using Tapatalk 2
 
Why do you think they instituted restock fees to begin with?

Up till about 2-3 years ago or so they didn't have one. They have it now to offset some of the cost that they have for returns and to serve as a deterrent to doing so willy nilly.
 

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