"Error getting selected files" -- Cannot select photos on my Pixel 4a 5G

[sgeneris]

Pixel 4a 5G. Android 14.

Trying to set up a photo and ringtone for a contact.

When I tap the photo and the sound I get the above error and nothing happens.

Help would be appreciated.

 

[B. Diddy]

Welcome to Android Central! What file format are the image and sound file? Is the image file jpg or png? Is the sound file mp3?