eSim only - Hard pass

[James_May]

The hatred is for us who change phones frequently. This isn't an easy process unless it's once in a great while. 9 times out of 10 it cannot be done without the assist of support. It's horribly inconvenient. Like I said if you don't switch phones then you wouldn't get the hatred

I have never had an issue switching phones with an esim. In the 10 times (maybe more) I have done it. I have never had to involve customer service. The switch has always been seamless.

Sounds like maybe it is a carrier issue.

 

[Grabber5.0]

...
Sounds like maybe it is a carrier issue.

I think you're starting to understand the problem. Leave it to the carriers to screw things up. This is why swapping a physical SIM is better.

 

[bkeaver]

I have never had an issue switching phones with an esim. In the 10 times (maybe more) I have done it. I have never had to involve customer service. The switch has always been seamless.

Sounds like maybe it is a carrier issue.

Either you are only changing phones when you purchase a phone OR you don't swap phones often. There isn't a carrier out there that you wouldn't have issues with this. ESIM is not built for frequent multiple swaps between devices. It's for the average consumer that buys a phone and uses that one phone.

 

[nitewulf]

I have never had an issue switching phones with an esim. In the 10 times (maybe more) I have done it. I have never had to involve customer service. The switch has always been seamless.

Sounds like maybe it is a carrier issue.

What carrier do you use?

 

[James_May]

What carrier do you use?

Google Fi.

I may have misunderstood. I was initially thought you were talking about about upgrading to a new phone.

Now it sounds like when are meaning using multiple phones and swapping between which one is primary.

I have done that several times. I seem to remember it being a bit of a PITA. I don't remember having to involve customer service. But it has been long enough that I am not positive.

 

[bkeaver]

Google Fi.

I may have misunderstood. I was initially thought you were talking about about upgrading to a new phone.

Now it sounds like when are meaning using multiple phones and swapping between which one is primary.

I have done that several times. I seem to remember it being a bit of a PITA. I don't remember having to involve customer service. But it has been long enough that I am not positive.

Yeah, the issue is that your eid # gets stuck and that's when you have to call support.

 

[sulla1965]

usmobile has a limited set of esmin transfers each billing cycle. So once you exceed the limit. You have to chat with CS and go through a few indification verifications before getting a QR Code. So its clearly not as simple as just swapping a psim.

Visible also forced me to contact chat when I switched devices once too many times. The rep even questioned me on why I kept switching devices, which I didn't like. But after that one time. The esim swapps went without a hitch.

 

[rockitdog23]

Verizon guy here, have had zero issues with esim. I find it quite easy and convenient moving from device to device.