Question Factory Resetting Huawei P9 made me lose all preinstalled OS apps!

[Rosemaryandthyme822]

I have this old phone, so I decided to hard reset it from the EMUI tools… Now I’m afraid that all OS preinstalled apps (like calculator, camera, notes) are gone and I can’t seem to get them back. You can see from the photo that I attached below. Is my only chance using a laptop with tools? Because my laptop is broken so I can’t.. Please help, thanks!!!

 

[cmgam]

I have this old phone, so I decided to hard reset it from the EMUI tools… Now I’m afraid that all OS preinstalled apps (like calculator, camera, notes) are gone and I can’t seem to get them back. You can see from the photo that I attached below. Is my only chance using a laptop with tools? Because my laptop is broken so I can’t.. Please help, thanks!!!

Hi
Allow me a question, what disappeared were the Apps or their icons on the home screen?
Regards

 

[Rosemaryandthyme822]

Hi
Allow me a question, what disappeared were the Apps or their icons on the home screen?
Regards

Hi!! The apps disappeared, I can’t find them anywhere, not in the search bar neither the settings app. It feels like the system is uncomplete.

 

[B. Diddy]

Welcome to Android Central! I assume your homescreen interface shows all apps on the homescreen, rather than having an App Drawer you can open by swiping up from the bottom of the screen?

Have you already tried another factory reset, this time from the system settings?

 

[Rosemaryandthyme822]

Welcome to Android Central! I assume your homescreen interface shows all apps on the homescreen, rather than having an App Drawer you can open by swiping up from the bottom of the screen?

Have you already tried another factory reset, this time from the system settings?

Hello, yes! All of my apps are on the homescreen. I have reset it from the settings app and from the EMUI recovery tools, but It’s the same. I’ve found out that some features, like the keyboard theme, is not the default huawei keyboard but the google nougat one

 

[B. Diddy]

Did you get this phone directly from Huawei, or from some 3rd party seller?

 

[fuzzylumpkin]

With it being a Huawei phone, could it be that an update removed these apps as system apps? Leaving them on the device until a factory reset was performed, and then wiping them out as they were not part of the system.

Just a hypothesis.

 

[B. Diddy]

With it being a Huawei phone, could it be that an update removed these apps as system apps? Leaving them on the device until a factory reset was performed, and then wiping them out as they were not part of the system.

Just a hypothesis.

I'm also wondering if it might be some kind of custom ROM, and the seller manually installed the Huawei apps.

If the phone came already set up, without having to go through a Setup Wizard (as often happens with knockoff phones from Wish and other shady sites), that becomes a greater possibility.