Global Phone
Global Phone offers you reliable, consistent voice
service at home and abroad. Use one phone and one
number for voice coverage in more than 220 countries.
Get one bill for both domestic and international calls. In
order to get the full benefits of Global Phone service
you must subscribe to a Global Phone calling plan and
ensure that you have a SIM card installed. Go to
verizonwireless.com/global for rates, countries,
coverage limitations and features.
Your phone comes with an installed SIM card that
enables you to make and receive calls and text
messages while traveling outside of the U.S. in
supported destinations. Should your SIM card be lost
or damaged, please install a new SIM card as shown in
“Assemble & charge” on page 3.
Yo u r S I M (Subscriber Identity Module) card is a small
rectangular plastic card that stores your phone number
and other important information. Do not bend or
scratch your SIM card. Avoid exposing your SIM card
to static electricity, water or dirt. If your SIM card is
lost or damaged while in the U.S., please dial *611
from your Verizon Wireless device or 1-800-922-0204
from any phone to speak with a Customer Service
Representative. From outside of the U.S., please refer
to the Verizon Wireless Global Support Guide,
welcome letter and calling card that came with your Troubleshooting 49
device. This will enable you to make calls toll free from
landlines in most countries where we offer Global
Phone service.