Fingerprint Scanner Not Working Well

[Almeuit]

I work in IT and I can tell you 90% of the time it's not the hardware it's the user. And this is just another case of that. Samsung would not release a product that would have a crap sensor. It works really well once you get it dialed in. If you can't get it to work then get rid of the phone for something that's easier for you to setup or use a different option than fingerprint.

I work in IT as well lol. Working in IT doesn't mean you are somehow a guru at all things. It still doesn't mean what you experience = fact for everyone. You literally just changed it in your previous post to "I believe" which is more correct then you telling someone you are "stating facts" when you are just basing your experience as if it should be a fact for all.

 

[Murphybro2]

Exactly. Stop complaining about it. Use another way or get another phone. Their inability to get the fps I don't believe is the phones fault here. That is all I am saying.

Perhaps.. maybe it's the fault of my skin being dryer than yours? Everyone can have an opinion on this, but I'd like to think I can still have success with the FPS at some point through an update.

 

[Murphybro2]

I work in IT and I can tell you 90% of the time it's not the hardware it's the user. And this is just another case of that. Samsung would not release a product that would have a crap sensor. It works really well once you get it dialed in. If you can't get it to work then get rid of the phone for something that's easier for you to setup or use a different option than fingerprint.

For the record, so do I. I'm a software engineer and have written many android applications.. good for me?? I've also spent many hours showing people how to use functionality correctly.. I assure you this is not one of those times.

 

[Murphybro2]

It isn't a deal breaker for me. I just wish it worked better.

My thoughts too. Apart from these issues, the phone is an absolute stone cold killer!

 

[Almeuit]

It isn't a deal breaker for me. I just wish it worked better.

I feel most people feel this way. I wish someone (or Samsung) would do a true deep dive to find the exact issue. If anything I would hope it is just a software bug or something like that so it could be patched and then everyone would be happy.

 

[hdhuntr]

Re: Relax and Just Use Face Recognition

Me too but still need FPS for some apps. I have one thumb registered 4 times. I can't carry lotion everywhere but I have found that it is MUCH more accurate if I lick my thumb first. Kinda' have to keep my hand clean now

 

[Murphybro2]

I feel most people feel this way. I wish someone (or Samsung) would do a true deep dive to find the exact issue. If anything I would hope it is just a software bug or something like that so it could be patched and then everyone would be happy.

It didn't work all morning for me. I gave up trying for a while. However, my hands are quite clammy now and I'm getting in first time every time! I shall enjoy this while it lasts haha!

But yes I agree, hoping they can change a couple of 0s and 1s and it'll be great for everyone!

 

[Murphybro2]

Re: Relax and Just Use Face Recognition

Me too but still need FPS for some apps. I have one thumb registered 4 times. I can't carry lotion everywhere but I have found that it is MUCH more accurate if I lick my thumb first. Kinda' have to keep my hand clean now

Haha, I did this several times last night. It is going to be awkward the first time I need to do that for Google Pay haha!

 

[Almeuit]

Closing for a little bit to do some super secret stuffs.

 

[Rukbat]

I wish someone (or Samsung) would do a true deep dive to find the exact issue. If anything I would hope it is just a software bug or something like that so it could be patched and then everyone would be happy.

It's not just Samsung. I had exactly the same problem with my Pixel 2, starting around the time that the weather started getting cold last year - to the point that I joked with one of Google's engineers that maybe I had defective fingers.

Evidently the FPS software can handle a little cut, but not the change that happens when your fingers dry out. Any FPS sensor (I believe the S10 and the Pixel use different technologies for their sensors), so it's probably something that can be fixed, but not due to a simple bug in the FPS or its software, in the way we look at sensing fingerprints. (I's in the mid-60s in the house at the moment [forgot to reset the darned thermostat clock until a few minutes ago], and I can feel the difference in my fingers.)

 

[Almeuit]

Closing for a little bit to do some super secret stuffs.

Secret stuffs done.

 

[ClintRo]

LOL Al, things get a little too spicy in here?


Maybe people just can't behave on the interwebs... shame shame


Everyone should just move to Florida... we have perfect optical scanner reader weather.

 

[Sapient]

It's not just Samsung. I had exactly the same problem with my Pixel 2, starting around the time that the weather started getting cold last year - to the point that I joked with one of Google's engineers that maybe I had defective fingers.

Evidently the FPS software can handle a little cut, but not the change that happens when your fingers dry out. Any FPS sensor (I believe the S10 and the Pixel use different technologies for their sensors), so it's probably something that can be fixed, but not due to a simple bug in the FPS or its software, in the way we look at sensing fingerprints. (I's in the mid-60s in the house at the moment [forgot to reset the darned thermostat clock until a few minutes ago], and I can feel the difference in my fingers.)

I had to periodically re-register my prints with my Galaxy S7 Edge, back in the day. But since the S8, I've not had any problems. Until this phone. And this problem is different, as it works fine or not at all depending on skin dryness (probably) and maybe other factors I can't identify.

For me, it isn't even about tight security. I keep my phone unlocked using Smart Lock at home, in my car, and when connected to my watch. I just want to be able to reach over and get to my home screen in one tap/push.

 

[Almeuit]

LOL Al, things get a little too spicy in here?

.

 

[NIZMOZ44]

LOL Al, things get a little too spicy in here?


Maybe people just can't behave on the interwebs... shame shame


Everyone should just move to Florida... we have perfect optical scanner reader weather.

Or Texas!

 

[ClintRo]

Maybe Samsung should give this away with each one instead of ear buds... Lol

 

[Mike Dee]

LOL Al, things get a little too spicy in here?


Maybe people just can't behave on the interwebs... shame shame


Everyone should just move to Florida... we have perfect optical scanner reader weather.

It's heavens gateway for retired Yankees

 

[jhimmel]

Maybe Samsung should give this away with each one instead of ear buds... Lol//uploads.tapatalk-cdn.com/20190312/18f13a21dd83918a6d801726fcfb5888.jpg

Lol

 

[Notefan161]

Takes a while but for me works 95% of the time if not more.

 

[Mike Dee]

Maybe Samsung should give this away with each one instead of ear buds... Lol//uploads.tapatalk-cdn.com/20190312/18f13a21dd83918a6d801726fcfb5888.jpg

That is lip stuff.....does the FPS work with lip prints?