Fingerprint Scanner Not Working Well

[ClintRo]

hahahaha.... Havent tried it...YET!?!

 

[NIZMOZ44]

Nah, best lip or finger stuff. Lol

 

[Easycure1974]

It did not actually fail on stage it worked as it should they just forgot that pointing it at another face would lock it! I am an android person these days and I prefer a FPS but Face ID in the iPhone worked properly right off the bat. I can only imagine the social media backlash if Apple released a FPS that needed you to moisturise to work properly!

Yes if Apple should have released this instead of Samsung it would be fingergate all over the internet

 

[Mike Dee]

Yes if Apple should have released this instead of Samsung it would be fingergate all over the internet

Always a possibility but that doesn't make it less of a problem and OK for Samsung.

It is what it and I hope they fixed it for the sake of those having trouble. Licking your fingers and moving to a warmer climate is not a solution....mildly entertaining though.

 

[Almeuit]

Yes if Apple should have released this instead of Samsung it would be fingergate all over the internet

Now that is true lol.

 

[Easycure1974]

Always a possibility but that doesn't make it less of a problem and OK for Samsung.

It is what it and I hope they fixed it for the sake of those having trouble. Licking your fingers and moving to a warmer climate is not a solution....mildly entertaining though.

Yes I don’t think it is ok from Samsung, I think it is a disgrace releasing this far too early just to be first with it when it works as bad as it is

 

[jhimmel]

Maybe Samsung should give this away with each one instead of ear buds... Lol//uploads.tapatalk-cdn.com/20190312/18f13a21dd83918a6d801726fcfb5888.jpg

Or...

 

[tadpoles]

I wonder if it's worth returning them for the people who are struggling. Very well could be a bad batch!

To me, if I was still having troubles, no...I would not return it for the FPS issues but I can understand why some might. This S10+ has turned out to be a beast of a phone and I like it more and more each day. Now that the FPS is working better I like it even more.

IMO there was definitely, without a doubt, an issue with the FPS. Not knowing how to use it but an issue with the FPS itself. For me, it turned out to be largely software-related and was mostly resolved with a patch that I received on one of my devices on the official release day. ...can't complain too much about that.

Now, if my other S10+ would just receive the same update that my 512GB received I'd be happy.

...but all that to say that I think the issue is/was a bit deeper than simply knowing how to use the FPS. It's an FPS, there shouldn't be much of a learning curve for anyone that's used an FPS before...IMO. Lotion/lick/wet your fingers? If that's necessary there should be a prompt stating so.

 

[EMGSM]

Maybe Samsung should give this away with each one instead of ear buds... Lol//uploads.tapatalk-cdn.com/20190312/18f13a21dd83918a6d801726fcfb5888.jpg

LOL!

 

[sulla1965]

Yes I don’t think it is ok from Samsung, I think it is a disgrace releasing this far too early just to be first with it when it works as bad as it is

It works great for me and a lot of others. So its not a "disgrace" as it works as intended. Look how many complained, and now admit it actually works well. Talk about an overblown issue. Samsung haters have to find something to hate i guess.

 

[Easycure1974]

It works great for me and a lot of others. So its not a "disgrace" as it works as intended. Look how many complained, and now admit it actually works well. Talk about an overblown issue. Samsung haters have to find something to hate i guess.

I don’t hate Samsung. I have owned every Galaxy S model and every Note model released, even the ill fated Note 7. But I still don’t think it is ok releasing such a badly working FPS on their flagship. The one my Note 9 worked so much better

They say apple owners are fanboys but Samsung owners are even worse, every time you say something bad about Samsung you are a Samsung hater. I don’t give a **** about brands on my phone, if it is apple, Samsung or Huawei doesn’t matter. But for this much money it should work better than this

 

[Murphybro2]

I don’t hate Samsung. I have owned every Galaxy S model and every Note model released, even the ill fated Note 7. But I still don’t think it is ok releasing such a badly working FPS on their flagship. The one my Note 9 worked so much better

They say apple owners are fanboys but Samsung owners are even worse, every time you say something bad about Samsung you are a Samsung hater. I don’t give a **** about brands on my phone, if it is apple, Samsung or Huawei doesn’t matter. But for this much money it should work better than this

My scanner is now in the "not working at all" stage of the day. Won't recognise anything! Just did 50 consecutive attempts.. nothing. I licked my thumb a little bit and it immediately let me in.

Cool.

 

[cmybliss]

I need to say a few things, based on the comments I've been reading:

First off, any time new technology is released - whether it's new across the board, or new for a particular brand, there's a learning curve and some tweaking that needs to happen. Period. Those of us who love the newest, shiniest, cutting-edge devices, and want them as soon as they come out the oven KNOW that the best version of a device is at least a software update away. I know this. I've known it for a long time. So I accept the glitches, in exchange for having the newest phone before most people have it.

Let me keep it 100% - the fingerprint and iris scanners on the s9 were PERFECT. Folks melted down about the scanner being on the back of the phone - I think I hit the camera twice in the beginning, and that was it. The iris scanner was quick and accurate. BUT folks get bored and have to have the next greatest thing - which often comes with a higher likelihood of failure. It's like when power windows on cars came out. Power windows are great...until they get stuck and there's no way to crank the window up - and the rain and snow blows in your car (yes, I'm old). So if you want perfection, or close to it, you wait until the kinks get worked out.

So much yes to this! I’d guess most people here love having the latest and greatest. With that comes glitches.

I sometimes miss those crank windows. Nothing worse than a stuck window in the rain. My teenager will never know the joys of cranking that window as fast as you could in the drive-thru!

 

[Rukbat]

This scanner has a huge learning curve. So far I can only get it to work 50% of the time with one thumb. The other 3 don't work at all.

I just noticed. You have 4 thumbs?

 

[Ninjarette]

I sometimes miss those crank windows. Nothing worse than a stuck window in the rain. My teenager will never know the joys of cranking that window as fast as you could in the drive-thru!

Amen, sister!

 

[Martell545]

I am not removing a screen protector on a $1000 device. That's just stupid.

Unless it's a tempered glass screen protector it's not protecting nada . Follow floss advise and pluck and file that pos.

 

[Mike Dee]

It works great for me and a lot of others. So its not a "disgrace" as it works as intended. Look how many complained, and now admit it actually works well. Talk about an overblown issue. Samsung haters have to find something to hate i guess.

Most of the people that were complaining bought the device.

 

[Mike Dee]

Unless it's a tempered glass screen protector it's not protecting nada . Follow floss advise and pluck and file that pos.

All screens protectors protect from scratches.

I have yet to see any proof that tempered glass actually prevents a screen from cracking or breaking. Does it offer extra protection? I believe it does but so does plastic film or hard plastic protectors. Tempered glass may protect from certain drops but there's no guarantee it will. I have dropped every device I owned with and without every type of screen protector. I have yet to crack a screen.

 

[Martell545]

All screens protectors protect from scratches.

I have yet to see any proof that tempered glass actually prevents a screen from cracking or breaking. Does it offer extra protection? I believe it does but so does plastic film or hard plastic protectors. Tempered glass may protect from certain drops but there's no guarantee it will. I have dropped every device I owned with and without every type of screen protector. I have yet to crack a screen.

I got 4 grandkids who will show you that plastic pos isn't protecting nada from even scratches. The plastic I got on my one pro got scratches from my 2yo. Them tempered glass ones isn't 50 bucks for nothing they work. I'm just rocking a case obit but best believe if I had a s10 or even an 10e I would spend 50 more bucks for a REAL screen protector.

 

[tmobryan]

The finger print scanner is hit and miss for me also. When it does work, it's slow, has a slight delay. I rather have it on the back of the phone, but that's just me.