Yeah this been said also on Fold 3A long time as in weeks or months? I am just guessing... but there must be some actual reason some people have the issues Trucks has had and others don't...
Yeah this been said also on Fold 3A long time as in weeks or months? I am just guessing... but there must be some actual reason some people have the issues Trucks has had and others don't...
2 months after getting the flip 4 on launch day, I dropped the damn thing. It hit on ceramic tiled floor smack dab on the hinge. Just great! Top half went dead and now does not open fully. I screamed in horror not because I dropped it but the fact that I just broke an 1500$device. Nope didn't get damage protection as ive nevef needed it ever. One frikkin drop on the sweet spot.That's the only thing that worries me with the foldables one drop could change the whole hinge experience and repairs
To be fair, a drop onto ceramic tile will probably kill any phone.2 months after getting the flip 4 on launch day, I dropped the damn thing. It hit on ceramic tiled floor smack dab on the hinge. Just great! Top half went dead and now does not open fully. I screamed in horror not because I dropped it but the fact that I just broke an 1500$device. Nope didn't get damage protection as ive nevef needed it ever. One frikkin drop on the sweet spot.
Agree, any phone will break when dropped when hit in the right spot. They are made out of glass, there is no such thing of unbreakable glass.To be fair, a drop onto ceramic tile will probably kill any phone.
What they charge for screen replacement?I heard back from Samsung. They denied the claim. Also was told to fix the hinge you have to replace the screen. They said the hinge is a common problem and Samsung has denied them which is what they said would happen.
The reports you see online about Samsung not standing behind the screens and hinges appear to me true. My journey with the folks is ending. To much money to spend on a delicate screen.
Last year it was $579. They just said it's expensiveWhat they charge for screen replacement?
It is expensive, be the only device I get insuranceLast year it was $579. They just said it's expensive
I have it, but that's $249 deductible. This shouldn't be a insurance deal. Like the guy said your phone is in pristine condition so it wasn't abused.It is expensive, be the only device I get insurance
Iphone 14 pro max is definitely a very good phone, I use one myself.I have it, but that's $249 deductible. This shouldn't be a insurance deal. Like the guy said your phone is in pristine condition so it wasn't abused.
I just ordered a iPhone 14 Max pro. I've been pondering trying it for a couple years.. Samsung just gave me a reason to try it. I have 30 days to use it and I'll go from there. For what I use a phone for I think it will be ok. I'll use it hard for a couple weeks and see how it goes. I know I'll be getting the you'll regret it posts, but I'll never know unless I try it.
Mine wouldn't open completely and ubreakifix fixed it for no charge.I just dropped my fold 4 off at ubreakifix for repair...maybe. It needs the normal 6 month screen protector replacement and it does not open all the way.
On the screen protector they said Samsung stopped replacing them, so I would probably have to pay for that which is $20. Normally I would be ok with that, but when they can't even get 6 months before peeling I think Samsung should replace them under warranty period at least. So basically Samsung knows the screen protectors won't last and don't want to stand behind them during the warranty.
The not opening all the way is more concerning. First I'm going to say I've been using my S23U for awhile, I went to switch to the fold and it wasn't opening correctly, so it wasn't even being used. They said to expect Samsung to deny the warranty on it as in the past Samsung says the not opening all the way is normal break in and not covered. Now granted, it opens most the way, but there's an indent, bend at the center of screen more then normal making the fold mark more noticable.
So we'll see how Samsung responds to their new, better improved hinge. For Samsung to say it's normal for the phone not to open all the way is ridiculous at best. Their response will dictate how I move on with the folding phones. I don't have a issue replacing screen protectors as something that sticks to the screen that bends over and over is expected to fail over time. It's a weak point of the folding phones that who knows how to fix. Just think within warranty they should just replace it once, it's a $2,000 phone after all.
The hinge different story. They bragged that it's a better hinge, then stand behind it. Don't say that's normal, because it's not. It could be that dust got in the hinge area and caused it, but that would have to be a lot of dust. If it is dust, then paying $2,000 for a phone that can do that by sitting in a drawer is not something I'm willing to continue my journey on folding phones with.
Well, we'll see how Samsung handles this and go from there. I'll keep everyone posted on the results.
Mine wouldn't open completely and ubreakifix fixed it for no charge.
Stick around definitelyNumber 2 iphone coming for wife. It'll be a little process but eventually all 10 cell phones on my account which currently is Samsung will be iphone or something besides Samsung. There will be a fold 4 coming up for sale and a S23U.
It's the iphone perfect, no. Neither is Samsung. Samsung loses when it comes to customer service. I'm definitely leaving the fold phones for now. I'll stick around and help when I can. I've been seen Samsung since note 2.
I will tell you the forum support for Android is a lot better. The apple forums are dead, at least at it is in Iforum. We are like a family here, crickets over there. Maybe I'm in the wrong spot.
Where will you be selling your 23 ultra at?Number 2 iphone coming for wife. It'll be a little process but eventually all 10 cell phones on my account which currently is Samsung will be iphone or something besides Samsung. There will be a fold 4 coming up for sale and a S23U.
It's the iphone perfect, no. Neither is Samsung. Samsung loses when it comes to customer service. I'm definitely leaving the fold phones for now. I'll stick around and help when I can. I've been seen Samsung since note 2.
I will tell you the forum support for Android is a lot better. The apple forums are dead, at least at it is in Iforum. We are like a family here, crickets over there. Maybe I'm in the wrong spot.
You have to do what you have to do. And if you love the phone, that is all that matters! You're right, no phone is perfect, but if they meet your needs then that's pretty good. I agree that Samsung's customer service is something to be desired, and it is interesting that the Apple forms aren't very active. I kind of thought the opposite would be the case. We are like a family here, though!Number 2 iphone coming for wife. It'll be a little process but eventually all 10 cell phones on my account which currently is Samsung will be iphone or something besides Samsung. There will be a fold 4 coming up for sale and a S23U.
It's the iphone perfect, no. Neither is Samsung. Samsung loses when it comes to customer service. I'm definitely leaving the fold phones for now. I'll stick around and help when I can. I've been seen Samsung since note 2.
I will tell you the forum support for Android is a lot better. The apple forums are dead, at least at it is in Iforum. We are like a family here, crickets over there. Maybe I'm in the wrong spot.
Where will you be selling your 23 ultra at?
That would be a good idea. The wife might not like it if you sold it out from under her!Probably swappa. I have to wait to make sure wife is staying with iPhone. This is her second day.
That would be a good idea. The wife might not like it if you sold it out from under her!
it does not open all the way.
The not opening all the way is more concerning. First I'm going to say I've been using my S23U for awhile, I went to switch to the fold and it wasn't opening correctly, so it wasn't even being used. They said to expect Samsung to deny the warranty on it as in the past Samsung says the not opening all the way is normal break in and not covered. Now granted, it opens most the way, but there's an indent, bend at the center of screen more then normal making the fold mark more noticable.
The hinge different story. They bragged that it's a better hinge, then stand behind it. Don't say that's normal, because it's not. It could be that dust got in the hinge area and caused it, but that would have to be a lot of dust. If it is dust, then paying $2,000 for a phone that can do that by sitting in a drawer is not something I'm willing to continue my journey on folding phones with.
Well, we'll see how Samsung handles this and go from there. I'll keep everyone posted on the results.