Forum via Windows pc web browser problems

[mccornwall]

What's going on with the Ac forums. For 2 days now when I click on forums my web browser freezes and goes all white. I have to kill the browser. I'm posting this via Tapatalk. I'm using IE (no choice at work). Please fix.

Sent from my VS980 4G using Tapatalk

 

[James Falconer]

Try clearing your cookies, cache, etc. in IE and try reloading the site at that point...

 

[mccornwall]

Did that. No help.

Sent from my VS980 4G using Tapatalk

 

[mccornwall]

Forums come on screen for about a second before going white and freezing.

Sent from my VS980 4G using Tapatalk

 

[James Falconer]

Thx for the update. Tech is still working the problem.

Thanks for reporting and thanks for your patience (really do appreciate it!)

 

[mccornwall]

Thank goodness for Tapatalk or I'd be getting really behind: -)

Sent from my VS980 4G using Tapatalk

 

[mccornwall]

Still locking up.

Sent from my VS980 4G using Tapatalk

 

[James Falconer]

Tapatalk is pretty awesome. The AC app too: https://forums.androidcentral.com/e...ails?id=com.androidcentral.app&token=I1z_cY71

Thanks again for your patience... going to check-in w tech on this one today. IE has a way of not playing nice sometimes

 

[mccornwall]

Thanks. I wish we had more leeway art work but I work in a hospital and its pretty locked down even for me who's the Informatics Pharmacist (read as tech guy).

Sent from my VS980 4G using Tapatalk

 

[James Falconer]

No problem at all. Nothing you can do about that. Lots of folks are 'locked in' to a browser at work!

We're still looking at this. Has been a hard one to nail down for sure!

 

[petrosil]

I'm using IE 11 now and I am having a problem when AC first loads, I see the page but it is totally unresponsive. A little Windows error message comes up and says the page is unresponsive and asks if I want to close the program. I click YES and when AC reloads all is well. Been happening for about a week now.

 

[mccornwall]

Yeah. My IE11 at home fails the same way the one at work does. I've been exclusively using Tapatalk for over a week now.

Sent from my VS980 4G using Tapatalk

 

[James Falconer]

Worked through a similar situation with a member yesterday afternoon. Try clearing cookies in IE11, reload the site... and see what happens...

 

[mccornwall]

Well it's IE8 here at work and it still froze requiring task manager to kill it...right click didn't work. I'll try IE11 at home when I can get there.

Sent from my VS980 4G using Tapatalk

 

[mccornwall]

IE 11 at home is working now after nuking cookies.. Work still screwed.

 

[James Falconer]

Well we've got one working for ya at least

Suppose there's no possibility of your work upgrading to a newer version of IE?

 

[mccornwall]

May happen when Win7 happens...soon they say.

Sent from my VS980 4G using Tapatalk