Galaxy S4 - S Health App stuck at "Processing"

[Dan Picker]

When I open my S Health app it is stuck saying "Processing" and remains there forever.

I removed updates and cleared cache to no avail. The only cure is to clear data and start from scratch. If I restore data from my account then it again gets stuck "Processing".

So it seems clear that my data is somehow corrupted, which means I've lost months of BACKED UP data. There appears to be no way to restore data up to a certain point so I guess if such a corruption happens the data is forever lost. Some backup!

I had been trying to decide if there was any additional benefit of a fitbit over S Health. I guess I got my answer.

Anyone else have thus issue?

Posted via Android Central App

 

[job19_25a]

I'm having the issue and would like to know a solution as well.

 

[urban75]

Mine has just done the same thing. Nothing seems to fix it, so there goes the last year of data.