Galaxy s8+ having trouble receiving pictures

[Android Central Question]

Hi, my wife and I both own galaxy s8+ phones. For some reason she has problems with sending me pictures but can send everyone else pictures. Sometimes it goes through to me and sometimes it doesn't. Also I have been receiving pics that are distorted also. Is there a was I can fix this? I'm really trying to like the Android but it is having so many issues.

 

[B. Diddy]

Welcome to Android Central! Which messaging app are you using -- the stock Messaging app from Samsung, or Facebook Messenger, or something else?