Gemini issue

[trucksmoveamerica#AC]

When I try to use Google assistant or Gemini on the locked screen it wants me to first unlock the screen, even with these options selected.

 

[trucksmoveamerica#AC]

I have this checked also...

 

[notforhire]

same thing happened to me yesterday when I was trying to make a phone call....made me unlock the phone and try again

 

[trucksmoveamerica#AC]

Well it's not just me then. What's the point of assistant if you can't do it hands free.

 

[YankInDaSouth]

Wondering if this is a Google issue as I'm having the same problem on my OnePlus 13.

 

[bhatech]

I tried and asked, "Hey Google, turn on the living room lights."

Gemini opened up and turned on the lights. I was not using the phone, and it was locked, so it looks to be working for me.

 

[bhatech]

Never mind, it works for actions like turning on the lights, etc., but when I ask to check what my next event is, then it asks me to unlock the phone first.

On asking Gemini why this happens, below is the reason it gave and explains the behavior.

"Why Gemini might require unlocking:
Security Restrictions: For certain actions, especially those involving personal data (like accessing your calendar, specific messages, or sensitive information), Gemini is designed to require you to unlock your phone for security reasons. This prevents unauthorized access to your private information."

 

[trucksmoveamerica#AC]

Never mind, it works for actions like turning on the lights, etc., but when I ask to check what my next event is, then it asks me to unlock the phone first.

On asking Gemini why this happens, below is the reason it gave and explains the behavior.

"Why Gemini might require unlocking:
Security Restrictions: For certain actions, especially those involving personal data (like accessing your calendar, specific messages, or sensitive information), Gemini is designed to require you to unlock your phone for security reasons. This prevents unauthorized access to your private information."

If you look at my second picture I selected to allow sending messages or making calls in y the unlocked screen. By default it's designed not to do this things but you can change it in settings to allow it. This worked fine on the fold 6 or my S25U

 

[bhatech]

If you look at my second picture I selected to allow sending messages or making calls in y the unlocked screen. By default it's designed not to do this things but you can change it in settings to allow it. This worked fine on the fold 6 or my S25U

Ha good point

Maybe a bug then and hopefully gets fixed.

 

[trucksmoveamerica#AC]

Ha good point

Maybe a bug then and hopefully gets fixed.

They probably broke it adding sticker support or something as useless.

 

[kevinpleasants]

Mine works while my phone is locked. I press the side key, Gemini pops up and I ask a question. It display and speak the answer. I'm on AT&T.

 

[bhatech]

Mine works while my phone is locked. I press the side key, Gemini pops up and I ask a question. It display and speak the answer. I'm on AT&T.

With your phone locked, ask "Hey Google, what's my next event" and see if it works without unlocking the phone.

Because pressing the side key (fingerprint sensor) is probably unlocking the phone anyway.

 

[trucksmoveamerica#AC]

With your phone locked, ask "Hey Google, what's my next event" and see if it works without unlocking the phone.

Because pressing the side key (fingerprint sensor) is probably unlocking the phone anyway.

That's what I'm thinking

 

[trucksmoveamerica#AC]

Mine works while my phone is locked. I press the side key, Gemini pops up and I ask a question. It display and speak the answer. I'm on AT&T.

You're probably unlocking your phone doing that. Also you're not asking for something personal or private such as texting or calling a contact. By default you can't do that stuff on lock screen unless you change the settings like I did shown above.

 

[trucksmoveamerica#AC]

With your phone locked, ask "Hey Google, what's my next event" and see if it works without unlocking the phone.

Because pressing the side key (fingerprint sensor) is probably unlocking the phone anyway.

The new security update seems to have fixed this, mine is working after update, is yours?

 

[bhatech]

The new security update seems to have fixed this, mine is working after update, is yours?

Installed the July 1 security update. It's still the same for me after the update.

Asking "Hey Google, what's my next event" still asks me to unlock the phone first.

 

[trucksmoveamerica#AC]

Installed the July 1 security update. It's still the same for me after the update.

Asking "Hey Google, what's my next event" still asks me to unlock the phone first.

Just making sure you have this turned on also.

This morning I tried it and same result. I did the upade and tried it again and it worked and still does. I would make sure you have that selected also.

 

[bhatech]

Just making sure you have this turned on also.

This morning I tried it and same result. I did the upade and tried it again and it worked and still does. I would make sure you have that selected also.

I have this on

 

[ClintRo]

Maybe try a clear cashe if that doesn't work clear clear data and set up fresh

 

[trucksmoveamerica#AC]

I have this on

Switch to Google assistant, go to assistant settings and go to the setting circled below and see if that's checked for you. Then go back to Gemini and see if it works.