get Npole tablet N106-1ps to recognize SD card?

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I'm running a tablet with 16gb internal memory and a 32gb sd card. I cannot find any way to transfer apps or pictures to the sd card for storage. Npole support tells me there is no way. I'm using Android 5.1.1 and see no instructions on how to use it to get the card to work. Any suggestions would be gratefully received
 
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