Google Pixel 2 and Pixel 2 XL Pre Order / Shipping Discussion

[Lobwedgephil]

Finally got a shipping email. Was supposed to ship the 23 and now shipping today the 25th still with overnight delivery. using Fed ex

Glad you got overnight at least, they shipped mine ground on the 23rd, won't arrive until tomorrow.

 

[paradroid]

my xl ordered on the 5th said shipping 24th, no shipment either

Anyone have a XL 2 order from the google store that was supposed to have shipped on the 24 that actually shipped?

Maybe they have started doing an extra QC check on all XL 2s before they go out the door causing delays.

 

[JR Messina]

My Black XL was suppose to ship yesterday. The website shows it did not ship but customer service claims ill still get it tommorrow per the delivery date. No idea how since it hasnt be handed iff to UPS yet.

 

[Zendroid1]

I'm thinking the Pandas are still sitting in China somewhere, or on a boat, or on a plane.

 

[Lobwedgephil]

Re: my XL missed its ship date, anyone else phone not ship when they said it would?

Mine shipped on time on Monday, but is missing its delivery date since they shipped it ground.

 

[rbernard80]

Re: my XL missed its ship date, anyone else phone not ship when they said it would?

My 2 XL with a 10/5 order date shipped as scheduled on the 24th.

 

[Pixelfan56]

Re: my XL missed its ship date, anyone else phone not ship when they said it would?

My 2 XL with a 10/5 order date shipped as scheduled on the 24th.

Well your dates were the same as mine...hmmmm

 

[jessesmith8888]

Re: my XL missed its ship date, anyone else phone not ship when they said it would?

Pixel 2 xl black ordered the 5th from Googled missed the shipping date of yesterday. No word from Google yet.

 

[gmermel]

I'm thinking the Pandas are still sitting in China somewhere, or on a boat, or on a plane.

The proverbial slow plane from China?

 

[gibsonb2]

Re: Did not ship?

Should have shipped yesterday, just checked my order page. "Ships Oct 24" still grayed out. Now what do I do? On 10/23 they did a charge against my card, just checked my CC transaction and charge says pending.


View attachment 272158

The credit card charge is a very good indicator that it will ship very soon. When I saw that pending charge, I was pretty sure mine was in the process of shipping. Within a few hours, I received a shipping confirmation.

 

[Owen Gobbo]

Glad you got overnight at least, they shipped mine ground on the 23rd, won't arrive until tomorrow.

We'll both get our phones the same day and we'll probably both get our shipping cost returned.

 

[Owen Gobbo]

Glad you got overnight at least, they shipped mine ground on the 23rd, won't arrive until tomorrow.

We'll both get our phones the same day and we'll probably both get our shipping cost returned.

 

[Wiley_11]

I'm thinking the Pandas are still sitting in China somewhere, or on a boat, or on a plane.

They are probably in quarantine until they get their shots.

 

[eds817]

After being told my order shipped on 10/22 (Sunday) and will be delivered today I received an email giving me a FedEx tracking number which says that it hasn't even been picked up yet and it now has a delivery date of 10/26 or 10/27.

This is my first phone purchase from Google. Does this happen every time there is a new device released?

 

[Lobwedgephil]

After being told my order shipped on 10/22 (Sunday) and will be delivered today I received an email giving me a FedEx tracking number which says that it hasn't even been picked up yet and it now has a delivery date of 10/26 or 10/27.

This is my first phone purchase from Google. Does this happen every time there is a new device released?

That outsource their shipping to a company called Digital River, though you will probably see it coming from Micro Ingram. Either way, they are a notoriously bad shipping company.

 

[ezeuzo1]

Re: Did not ship?

Said it did not ship and does not know why. Support guy trying to escalated ticket but can't get level 2 support on phone. Said he will call back.

Hope it works out for you brother...or sister

 

[lordratner]

I ordered two White 128 Pixel2's, scheduled to ship 30 Oct, both shipped today

 

[Apple2Droid]

I ordered two White 128 Pixel2's, scheduled to ship 30 Oct, both shipped today

That's great! My black P2 is scheduled to ship on the 30th so your post has me psyched.

 

[Clancy3434]

Called 90 minutes ago... Rep said the phone shipped yesterday and it'll be there on the 26th or 27th... Asked him to send a confirmation email with tracking information. Said no problem and he'll send it right over.

Still no email.

Why do I get the feeling the rep just read the same order page I gave and guessed, rather than actually researching the issue?

 

[jrodjrxbox]

when you check your Fed ex tracking and its 30 min away but they still make you wait to tomorrow