Re: Google Play Error [RPC:S-5:AEC-0]
Here's what I got from Google. After I tried a few of these steps, the problem finally fixed itself. Not sure if this really is the solution, but try it - creating new accounts certainly didn't help. I think it was Google Talk that finally swung it.
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Thank you for contacting Google. It sounds like you're having downloading issues. I can understand how frustrating this can be. I'm sorry to hear that you are experiencing this issue. Apps stuck at "Starting download" occur either because the device never receives a download signal or because of general connectivity issues.
I realize you may have browsed around a bit in our help center before contacting us, but I just want to make sure that you've tried all of the following to resolve the issue:
- Cancel the downloads and retry
- Reboot your device
- Clear the cache of the Google Play Store app (Menu > Settings > Applications > Manage applications > All > Play Store > Clear cache)
- Clear the Download Manager cache and data (Menu > Settings > Applications > Manage applications > All > Download manager > Clear cache and Clear data)
- Confirm there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Try your download(s) using both WiFi and network (3G/4G) connections (if you can download from one but not the other, this is important - please note this in your response)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Try to initiate your download from play.google.com instead of the device (if you can download from one but not the other, this is important - please note this in your response)
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device?s app launcher, and press the Talk app
2. If you?re already signed in to Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, this is important - please note this in your response)
If your downloads are still stuck after performing all of these troubleshooting steps, please let me know, and I'll be happy to investigate the issue further.
Regards,
Talon
The Google Play support team