Google Play Music Not Syncing Over WiFi

[Simon Pendlebury]

This is my settings...power menu. Which one is extreme power?

Posted via Android Central App

I would suggest you don't have the Sense 6 update yet?

 

[Donald Soto]

Maybe it's a Verizon limitation. I do have Sense 6

Posted via Android Central App

 

[Donald Soto]

I figured out how to solve this. Someone mentioned it before but here are the steps for the M7:
1. Settings, Data usage
2. Click on the ... at the top right
3. Mobile hotspots
4. Uncheck anything that should not be there. In my case I unchecked all because they were all legitimate WiFi hotspots.

Google Play Music works fine now.

Posted via Android Central App

 

[pejorative]

Thanks Soto! That worked for me! The other person I had quoted alluded to that removal of checkboxes for wifi hot spots but I couldn't figure out what he meant! Thanks for the solve.

 

[Mark Hedley]

Worked like a charm, thanks for the solve.

 

[Nancy Will]

I was having the same problem and this fixed the failure to download. Now, while all the music that just downloaded shows up it will not play. Some is purchased, some is not. I just get an error message. Any suggestions? Please.

Posted via Android Central App

 

[DougCannonJr]

I don't use Extreme Power Saving Mode on my M7, but turning it on and then off fixed the problem. Very strange.

 

[Aaron Gawlinski]

after a few email conversations with google tech - this forum solved the issue!

I toggled the extreme power saver on and off and everything seems to be pinning to my device again.

JOY!

 

[Aaron Gawlinski]

Maybe you can try this, I have seen this issue before.
Go to settings->power -> disable extreme power saving mode,
Try this to see , it's ok or not.

Legend!

 

[jacquiandthebeanstalk]

Okay, so I'm not sure if you've figured out your problem yet, but I finally figured out how to fix that problem.
I also have an HTC One M8 with the same problem. When I read that you could get the music to play if you turned off "Stream Via Wifi Only" I tried that and it did the same thing.
So basically what I did was turn on "Cache during playback" and "Automatically Cache" and played each song (with my date off and wifi on) until the song progress bar (the bar that shows you how far along you are in the song, it's at the bottom of the album art when you pull up the Now Playing thing) is completely loaded. So you should be able to see it load from white to grey.
That's the easiest way I have figured out how to do it through your phone.

But quite honestly, downloading the Google Play Sync Manager onto your computer (if you have one), downloading your whole library onto said computer, and then just copying and pasting your music into any folder on your phone (which you must plug into your computer, of course) if by far the most convenient way to do it.




Hope you get/have gotten your music to work!

 

[Maxation]

Thank you!

 

[Hello_all]

Thanks for that, the power management that switches wifi off seems to be the issue. Thanks

 

[Ludovic Carceles]

Maybe you can try this, I have seen this issue before.
Go to settings->power -> disable extreme power saving mode,
Try this to see , it's ok or not.

Thank you very much for this! I couldn't sync my photos for the past 2 months on wifi...

 

[Janelle Ferraro]

:-*
thank you!!

 

[nathansdiary]

I was having the same issue but none of the above options made a difference but I finally managed to get it working by going into Settings, Apps then selecting Google play Music and uninstalling all updates, by taking it back to the factory settings on this app my music now streams on all modes

 

[Mark Irwin]

I have the HTC One M8. I was able to fix this just by enabling "Power Saver". Settings -> Battery Manager -> Power Saver (turn it on).

Music started downloading immediately. I think this is a bug in the software.

 

[adesh persaud]

The "Power settings" worked for me, thank you so much. Google said it was an HTC issue and wouldn't help when I called. Great advice!!

 

[Eva_E]

I deauthorized the device and downgraded (I have a Nexus so cannot uninstall) a version. After that I reupdated and started the application once more. The I had to log on/authorize by using my Google account and voila all my cloud music was there again!

The reason I lost all offline music was due to change of credit card so it was denied... :'( So all this triage was due to a tehnical mishap.