Google shutting down accounts of resellers (Update: Google unbanning users)

gabbott

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Re: Google shutting down accounts of resellers

While I do understand the issue with Dansdeals I have a doubt regarding the general terms for the resale of a Pixel device. In the article it mentions that Google states " We prohibit the commercial resale of devices purchased through Project Fi or the Google Store so everyone has an equal opportunity to purchase devices at a fair price."
Does this mean even if you try to sell your phone through Swappa or Ebay, your account can also be locked? Is the phone's serial attached only to your Google account? So if after a year I want a newer device and try to sell my current one I can't? I'm a bit confused. Can someone clarify?
I think the key term is commercial resale. They don't prohibit personal resale.
 

noturbizniss

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Re: Google shutting down accounts of resellers

http://www.dansdeals.com/archives/98444
Google has reactivated the suspended accounts!

Here is the message that they each received:

“Hello Google user,

Your Google Account was suspended as part of our fraud prevention efforts, based on violations of our Terms of Service and Terms of Sale for Devices. After reviewing your appeal, we are re-enabling your account.
Google takes violations of our terms very seriously, and we ask that you review relevant terms and product policies to ensure that you understand them. Repeated violations of our terms may lead to account termination.
In order to access your Google account, please sign in. When you sign in, you will be asked to verify a security code via SMS. Once you verify the code, you will be able to access your account again.
Last but not least, we wanted to remind you that Google users can always export and download their data from Google products like Gmail, Photos, and Drive while their account is active. In a few easy steps, you can create an archive to keep for your records or backup your data to another service. More information about backing up your data can be found at google.com/takeout.”
 

anon(9227267)

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Re: Google shutting down accounts of resellers

“We identified a scheme in which consumers were asked to purchase Pixel devices on behalf of a reseller, who then marked-up the cost of those devices in order to resell them to other customers. We prohibit the commercial resale of devices purchased through Project Fi or the Google Store so everyone has an equal opportunity to purchase devices at a fair price. Many of the accounts suspended were created for the sole purpose of this scheme. After investigating the situation, we are restoring access to genuine accounts for customers who are locked out of many Google services they"
-----------------
This explains what happened and why the accounts were originally suspended - they are restoring "genuine" accounts.
I had this happen to me with my TechNet account - some one on a site I frequented was buying TechNet keys and selling them - an illegal act - after MS completed their investigation they reinstated my account and credited me for the time it was not available to me. Goes to prove that companies do keep an eye on things.
 

Almeuit

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Re: Google shutting down accounts of resellers

Because I'm the only one that hasn't posted a yeah, very good kind of post for Google he is clearly implying that I'm somehow approving illegal behaviors, what clearly tells me that him and those replying to me with clear accusing tones didn't understand my point as I was clearly replying to the specific thread title that says, Google shutting down accounts of Pixel resellers, and I clearly stated that if this is not done on a case by case basis then it's not fair from Google, if they did, and if it's strictly as it says in the article, then, no problem with that and I agree with them. I even explained the reason I'm also a Pixel reseller, if you don't understand that then the problem is not mine, it's yours.

And did you read my response to you? ;).
 

erasat

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Re: Google shutting down accounts of resellers

And did you read my response to you? ;).

Yes, and I wasn't talking about you, yours was the only one that doesn't sound like if it was accusing me, sorry if you thought I was talking about you.
 

Aquila

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Re: Google shutting down accounts of resellers

Well not everyone that resells a phone is doing it to make a profit or trying to do some kind of fraud, so unless they did a case by case examination and determined that there was some kind of fault it seems too extreme from Google's side.I did my pre-order from the Google Store like most of you that have the phone right now, but I ordered the regular Pixel mainly because it was the only one available and thinking that I could get used to the screen size. But as soon as I got it out of the box I knew I wasn't going to be able to keep it, I forced myself for 2 days while checking constantly on Swappa to see if I could find a good deal for a new Pixel XL and once I found it I bought a Verizon (Best Buy) version, it got here in 2 days and I just put my Pixel for sale on Swappa also. There was no profit, I even lost some money mostly on the cover and screen protectors costs, so no biggie there.So, again, not everybody bought them to just resell them, so you can't just judge everybody by the same rule, a case by case must be done, if not, they are not being fair. What do you think they would prefer, me returning the phone for a full refund and then they needing to resell it as refurbished for a lost or just keep their original sale plus the second one of my Pixel XL?
100% of the people that bought it and shipped it to the specific person that they flagged were buying them for resale profit.
 

Aquila

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Re: Google shutting down accounts of resellers

Are you suggesting that illegal behaviour is always wrong? What about those who broke the law running the underground rail road and stealing people's property ie slaves. Were they wrong? In the third reich being Jewish was against the nurenburg racial purity laws. Was their punishment okay? After all they fell foul of a law. Just because something is illegal it isn't necessarily morally wrong.
But surely you'd agree that entering into a contractual agreement with no intent other than violating it for profit is always wrong, right?
 

hal1

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Re: Google shutting down accounts of resellers

Are you suggesting that illegal behaviour is always wrong? What about those who broke the law running the underground rail road and stealing people's property ie slaves. Were they wrong? In the third reich being Jewish was against the nurenburg racial purity laws. Was their punishment okay? After all they fell foul of a law. Just because something is illegal it isn't necessarily morally wrong.

Got to love the hyperbole.
 

anon(9227267)

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Re: Google shutting down accounts of resellers

But surely you'd agree that entering into a contractual agreement with no intent other than violating it for profit is always wrong, right?

I can't use the LIKE option, so I have to quote and state - I Like this post :D
 

hal1

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Re: Google shutting down accounts of resellers

Are you suggesting that illegal behaviour is always wrong? What about those who broke the law running the underground rail road and stealing people's property ie slaves. Were they wrong? In the third reich being Jewish was against the nurenburg racial purity laws. Was their punishment okay? After all they fell foul of a law. Just because something is illegal it isn't necessarily morally wrong.

You just proved red-oaks point. That there would be no right way to do the wrong thing.
 

anon(847090)

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Re: Google shutting down accounts of resellers

While I do understand the issue with Dansdeals I have a doubt regarding the general terms for the resale of a Pixel device. In the article it mentions that Google states " We prohibit the commercial resale of devices purchased through Project Fi or the Google Store so everyone has an equal opportunity to purchase devices at a fair price."
Does this mean even if you try to sell your phone through Swappa or Ebay, your account can also be locked? Is the phone's serial attached only to your Google account? So if after a year I want a newer device and try to sell my current one I can't? I'm a bit confused. Can someone clarify?

no thats not a problem at all. I bought pixel from my account for my wife and she is using it. my account is not at all linked to pixel. its just like reselling
you bought it for personal use and u can sell it but when u make that as a business then thats wrong
 

Dorian Anreiter

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Re: Google shutting down accounts of resellers

You really swung for the fences there....

Perhaps I used extreme examples, but the idea that legal=good, illegal =bad disgusts me. It implies that the state is always right and has nothing but our best interests in mind. Which as anyone with thinking skills knows is abject nonsense.
 

Aquila

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Re: Google shutting down accounts of resellers

While I do understand the issue with Dansdeals I have a doubt regarding the general terms for the resale of a Pixel device. In the article it mentions that Google states " We prohibit the commercial resale of devices purchased through Project Fi or the Google Store so everyone has an equal opportunity to purchase devices at a fair price."Does this mean even if you try to sell your phone through Swappa or Ebay, your account can also be locked? Is the phone's serial attached only to your Google account? So if after a year I want a newer device and try to sell my current one I can't? I'm a bit confused. Can someone clarify?
Purchasing the device and then giving it to someone else or reselling it privately is completely fine and within the Terms and Conditions. What they are going after is fraudulent purchases for the express purpose of commercial resale.
 

Dorian Anreiter

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I actually agree entirely with what Google has done. It was the man who worked as a screw's assertion that laws are invariably great that irked me. But tbh I did come across as a bit of an onanist . Sorry. In my defense I gave up smoking a week ago.
 

pkcable

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Re: Google shutting down accounts of resellers

Are you suggesting that illegal behaviour is always wrong? What about those who broke the law running the underground rail road and stealing people's property ie slaves. Were they wrong? In the third reich being Jewish was against the nurenburg racial purity laws. Was their punishment okay? After all they fell foul of a law. Just because something is illegal it isn't necessarily morally wrong.
This can work in reverse too! On ebay you can describe a box (that you HOPE the person will assume contains the actual goods), but you make it clear on the description that the sale is for the box, and people can get REAL clever in their descriptions. Letter of the law, it's legal, but is it morally right to fool someone in to buying an empty box? There are plenty of other examples too, ethics is RIPE with this. Might be legal, but is it ethical, is it moral? So this can work both ways. BUT why are we digressing?
 

Dorian Anreiter

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Re: Google shutting down accounts of resellers

This can work in reverse too! On ebay you can describe a box (that you HOPE the person will assume contains the actual goods), but you make it clear on the description that the sale is for the box, and people can get REAL clever in their descriptions. Letter of the law, it's legal, but is it morally right to fool someone in to buying an empty box? There are plenty of other examples too, ethics is RIPE with this. Might be legal, but is it ethical, is it moral? So this can work both ways. BUT why are we digressing?

I suppose we are digressing because discussions are fun.