• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues please let us know in this thread!

How do I retrieve photos from my previous phone if I have forgotten the password?

A

AC Question

I am currently using a Samsung S6 and decided to download my photos from my Motorola; however, I have forgotten my password and the device is not recognizing my goggle password when I use the forgot password feature.
 

Javier P

Ambassador
Feb 21, 2014
19,480
0
0
Did you have those photos saved through Google photos or any other cloud storage? If so you can retrieve them using your Google account.