How do we claim the free headphones

[TabGuy]

Preorders get a free set of wireless headphones. How are those claimed? Is it done at the time of the pre-order or later on a website as in the past?

 

[BIG CAT 7]

I would like to know this as well. I ordered through T-Mobile. Do we have to take delivery on the phone first?

 

[j_hansen]

Probably have to register you purchase with copy of invoice on Samsung website again, then wait a couple of months after that

 

[SpaceJamzz]

when you get your new Note 9 in your hand, download the Shop Samsung app...check the inbox of the app and the offer with the link to register for the promo gift should be there...

 

[SpaceJamzz]

https://forums.androidcentral.com/e...BwE%26gclsrc%3Daw.ds%23details&token=3isGjgq3


Offer Redemption Steps:
1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
2. Download the Shop Samsung app on your Samsung Galaxy Note9.
3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
4. Tap See If I'm Eligible to get started.
5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
7. Tap Register Now for the Samsung Turn Up Your Play Offer.
8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.

 

[amyf27]

I pre-ordered through Samsung's website and picked the free headphones at that time. They may not ship with the phone that part I'm not sure as I have not ordered direct from Samsung before

 

[smooth4lyfe]

I pre-ordered through Samsung's website and picked the free headphones at that time. They may not ship with the phone that part I'm not sure as I have not ordered direct from Samsung before

Same here but the headphones are backordered so who knows when we will get them.

 

[amyf27]

Same here but the headphones are backordered so who knows when we will get them.

i'm not as concerned about the headphones as the phone lol

 

[EMGSM]

Same here but the headphones are backordered so who knows when we will get them.

I ordered on the 10th and mine says back order as well

 

[andrew_ackley]

Probably have to register you purchase with copy of invoice on Samsung website again, then wait a couple of months after that

It'll be within a couple of weeks. At least it has for me on every galaxy launch since s7.

 

[garak0410]

This is how it worked for me last year...I will try it when I get my Note 9 today or tomorrow.

 

[alians07]

https://samsungpromotions.com/workplay/

 

[bassplayrguy]

Register on the note 9 through shop Samsung.. It's very fast. Approved within minutes. Mine are shipping Sep 3!

 

[Ultra50]

I picked the free AKG wireless headphones when I preordered my note 9 last Friday. They were in the box with my note 9 when it was delivered today.

 

[AZwldcats]

I picked the free AKG wireless headphones when I preordered my note 9 last Friday. They were in the box with my note 9 when it was delivered today.

Only if you bought straight from Samsung.
My Tmobile order was through Samsung Shop app,
Approved immediately.

 

[crackcookie]

https://forums.androidcentral.com/e...BwE%26gclsrc%3Daw.ds%23details&token=DS-GuyJE


Offer Redemption Steps:
1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
2. Download the Shop Samsung app on your Samsung Galaxy Note9.
3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
4. Tap See If I'm Eligible to get started.
5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
7. Tap Register Now for the Samsung Turn Up Your Play Offer.
8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.

Cool thanks my att rep said i have to go online by tomorrow

 

[Adam Matlock]

i ordered through Samsung and my headphones showed up with the phone. I didn't have to do anything special. i don't know about the carriers.

 

[durandetto]

Just download shop samsung and do everything through there. Took like 2 minutes and my headphones will be here in a couple weeks.

 

[bassplayrguy]

Here is a step by step.

https://youtu.be/tko0wbTUXTw

 

[Dimas de Leon]

https://forums.androidcentral.com/e...BwE%26gclsrc%3Daw.ds%23details&token=Nni6H8dj


Offer Redemption Steps:
1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
2. Download the Shop Samsung app on your Samsung Galaxy Note9.
3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
4. Tap See If I'm Eligible to get started.
5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
7. Tap Register Now for the Samsung Turn Up Your Play Offer.
8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.

Thanks man, it literally took me 3 minutes. I got an e-mail saying my registration was approved and would get the headphones the week of September 3, 2018.