How long, baby how long?

[sterrac]

So my thunderbolt thinks it's a pirate, YARR, yet another random restart....

How long should i keep a phone that restarts itself, eats batteries like i eat cookies and thinks i am in San Jose, Uraguay? Oh yeah, can't submit this bevause I lost my network connection....

Desperately seeking reasons to not crawl back to the Verizon store and trade the three Thunderduds i bought for my family.

Sent from my ADR6400L using Tapatalk

 

[EvolutionGSR]

You shouldnt keep one that restarts that often. Do all of your tbolts random restart?

 

[sterrac]

Mine restarts on average once a day, my son hasn't noticed if his restarts, and my wifes restarts once or twice a week.

Sent from my ADR6400L using Tapatalk

 

[Chrisy]

Mine rebooted today too! Does it once a week.

 

[VideoEngineerAJS]

Mine restarts on average once a day, my son hasn't noticed if his restarts, and my wifes restarts once or twice a week.

Sent from my ADR6400L using Tapatalk

I would at least take them to the store or maybe call Verizon and let them know what's going on. Maybe they would know something. Once a week wouldn't be that big of a deal to me, but I don't know if I could handle once a day.

 

[Makaveli1490]

Mine restarted twice today

 

[Treknologist]

Mine has never restarted. Or if it has, it's done it at a time I haven't noticed it. It does seem odd that the phone would restart so often.

 

[Eclipse2K]

I've never had my Thunderbolt restart. I would like to believe I'd notice it considering the starting sequence involves a thunder sound.

 

[Chrisy]

Yours may have rebooted in your sleep, while youre at work, or when you're in the toilet.

You'll know it has rebooted because when you press and hold the home key and view the Recent Apps, they will be gone...cleared out. That's how I know.

 

[Air Force One]

Yours may have rebooted in your sleep, while youre at work, or when you're in the toilet.

You'll know it has rebooted because when you press and hold the home key and view the Recent Apps, they will be gone...cleared out. That's how I know.

You can check to see when the last time the device rebooted by going to Settings>>about Phone>>Battery>>>and look at the UP TIME setting. This tells you how long since the last reboot(doesn't matter whether you did it or it did it on it;s own). I'm at 147 hours right now since I rebooted my phone last. I have had a total of one unauthorized reboot since launch day. I check this setting everyday to make sure.

 

[Nate1861]

My phone has never rebooted since I got it. I run stock and unrooted so no external factors to cause a reboot. If you're stock and getting random reset, it's probably a bad app or your handset is truly broken.

 

[ClintRo]

I have had it happen, because I didn't root it correctly. The thunderbolt thing does make a good noise.

I've never had my Thunderbolt restart. I would like to believe I'd notice it considering the starting sequence involves a thunder sound.

Yours may have rebooted in your sleep, while youre at work, or when you're in the toilet.

You'll know it has rebooted because when you press and hold the home key and view the Recent Apps, they will be gone...cleared out. That's how I know.

In all two of three of the listed cases above my phone is with me and I would hear it. probably during sleep too since I don't sleep that heavily. LOL

Since re-rooting, no issues. (My issues was I accidentally hit a key and started a batch before the phone was ready. hahaha)

 

[Jude526]

I don't have the TB but have never had a phone reboot itself I would return them

 

[menji]

strange. I've never had a reboot. but you are correct when you state that it could have happened at a time when I had not noticed. here is to hoping we get a fix soon lol. but in any case, I would return or exchange if I were you.

 

[anon(247108)]

By all means, return the phones. I have a rooted TB running Adrenylyne's 4.4.2 kernel. Also had the new radio for a while and have tried some of the ROMs out there, and have not had an involuntary reboot once.

We are not beta testers, at least I am not, i paid the full subsidized price in exchange for a two-year contract for this phone. In addition, Verizon and HTC are both multi-billion dollar companies and this is not their first rodeo, meaning that by all means, exercise your rights and take the phone back for a new one that works consistently.

I bought two, one for me and one for my wife. Both are rooted and none have rebooted randomly. Not a big sample, but enough to think that something is wrong with yours. Oh and for the record, we love our phones, and being on Verizon (switched from iphones and ATT)/

 

[FusionBolt]

Have never caught my TBolt restarting on it's own. I hope you can get the issue resolved.

 

[Chrisy]

I forgot about the thunder noise. I have my phone on silent always so I don't hear the thunder noise on reboot.

 

[Droid_Evo_8]

The only time I get the "random" reboots is when I randomly reboot it myself.

 

[scassel]

IMHO, first 4g phone or not, one would expect to have a device that functions as advertised. And random reboot were never advertised

I would call VZW and explain or take them back to the store. You do need to be prepared for them to perform a factory reset because they will. Back up everything. And I will say this...The odds seem remote that you would have been unlucky enough to purchase two defective phones at the same time. There are many external variables, such as apps, that could be in play also.

Personally, I have found the TBolt to be a fine device that will only get better with future updates.

Good luck

 

[damule6666]

I Rrrrrr lucky.. No random restarts!! *fingers crossed knocking on wood*