how to fix Alcatel one touch 4015T, unroot it or unbrick it

[13 bubba xlll]

can't download application, can't login to Google play with new or existing account, no phone dialer, no browser, only way to call have to send a message to that number,can't hit the back button when on web, and can't hit messages on Facebook it will kick me off the web, only way to get on web is thru Swype on .messages

 

[B. Diddy]

Welcome to Android Central! Moved from the KitKat forum to the Alcatel forum.

Did you modify the phone in any way after rooting it? Like installing a custom ROM, or deleting system apps?

 

[RoloDeOvo]

Use Alcatel's Mobile Support Tool, i used it when i decided to stop messing around with custom ROMS and i didnt have a backup of my original stock rom. Just find and download the version for your phone here:Alcatel mobile | Global - Software Upgrade Install it and then follow the instructions on the program, hope i helped.