How to trace a remote factory reset?

A

AC Question

How to trace a remote factory reset

Hi, my GTN8010 has been remote factory resetted, and it wasn´t me.
I have an idea of who did it, and it was done remotely so their must be digital evidence somewhere?
Is their any way of retrieving the exact reset time or even info on the account/user that carried out the reset?
Any help here is greatly appreciated.
 

Almeuit

Moderator Team Leader
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Apr 17, 2012
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Re: How to trace a remote factory reset

Unfortunately no. I would do another wipe yourself since it sounds like you may of had some malware.
 

hallux

Q&A Team
Jul 7, 2013
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Re: How to trace a remote factory reset

I'd also reset your Google account password and enable 2-factor authentication as whoever did it likely had access to your Google account.
 

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